Canvas Admin discussions

Canvas Admin questions and discussion forum

We currently use Canvas Free. When students are enrolled in a course through our CRM, we want to automatically:Create Canvas user accountsEnroll them in the appropriate courseReceive webhooks when they complete coursesQuestions:Does Canvas Free inclu...

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Canvas Question Forum
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We are receiving reports from staff and students that their profile pictures have disappeared.  As the Canvas admin when I go to People for the whole district there are no profile photos, only initials.  This is a change from yesterday.  Was there an...

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A teacher entered grades and submission comments for half the class.  She was grading one question at a time and clicking the update for each student before going to the next student.  The next day, when she wanted to continue entering grades for the...

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We are a publishing partner and often will use mailinator accounts in our development courses for test student accounts. We have noticed over the past few weeks that our dummy mailinator accounts are not receiving emails. Has Canvas stopped sending e...

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Canvas Question Forum
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A quiz is set as an assignment with students allowed to see the correct answers at a particular date and time. Is this also the time when correct grades are posted? (assuming that automatic submission is set?)

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Hello everyone, I am in need of converting question banks into item banks. I used to create classic quizzes, migrate them,  and export them and then reimport them as item banks. However, the classic quizzes function has been disabled at my university...

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As the title, course image is not loading. It is irritating some teachers. Anyone know of a fix? 

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Originally the course copy interface had all content selected by default and it was awful. Faculty would accidentally not change it to select content and get a full course copy at the worst times. At some point it was changed, so neither all/pick ite...

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Currently all of the students' state or diagnostic test results are located on several different platforms that the students don't have access to. I have a secondary principal who is wanting her students to take ownership of their test results and ha...

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Canvas Question Forum
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I post answer keys as Pages within Modules (below the Assignments) so that support teachers may have access to assist students.  These Pages remain unpublished, yet are viewable to teachers, as allowed.  ***Is there a way to protect these Pages, so t...

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We are working through this as well. If we build Blueprint course templates and the faculty use that to bring in the designated course outcomes and state assessments, will we be able to pull college wide data out? Can I build the outcomes in the blue...

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Canvas Question Forum
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Hello,I'm running into an issue where formatting is removed for the Similarity Pledge in Canvas Admin.  Our school has a rather lengthy and specific academic integrity pledge (Thank you ChatGPT!), and it becomes unreadable when the formatting is remo...

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Is there any workaround to get an assignment to sync/post with an LMS, we use Infinite Campus specifically, without having a grade in? 

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We are investigating an issue where dynamic registration has stopped working for us in production. We are seeing an error JWT did not include expected contents We had a look at the canvas source code on github to check where this error is coming form...

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Canvas Question Forum
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We are investigating an issue where dynamic registration has stopped working for us in production. We are seeing an error JWT did not include expected contents We had a look at the canvas source code on github to check where this error is coming form...

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Canvas Question Forum
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I took a classic quiz using OpenAI's ChatGPT Atlas web browser - prompting it to provide a list of all the correct answers right after starting the quiz.  It scored a 95%.  What are your thoughts?  Image below to illustrate. --

Community Contributor
Canvas Question Forum
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Can we change/update our logo in the top left of our organization landing page? Is so, how? 

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Hi Canvas Support Team, I am the account administrator of my institution Canvas account. Our students are currently unable to access their Canvas accounts, and an “Institution Suspended” notification is appearing. Could you please investigate and esc...

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Request to parse ADMIN - Enrollments - Courses display sequentially in LIFO order by current year 2025-26, then 2025-24, then 2024-23.... 

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I'm the student that withdrew late from a course and wasn't aware they would lose access to the course material through canvas.Is it technically possible for an administrator to grant a student read-only access to a course that has already been archi...

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Curious to know if anyone knows how to print out a list of pairing codes for students. I know teachers and admins can print out observer codes using the People button, but only for that class. I tried going to Admin, Settings, Reports, and creating a...

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I submitted this as a ticket and I still have not gotten a response from support. I'm hoping I can get support here as I'm meeting with this group tomorrow.   We have created a manual course for a non- degree required, non-credit, but part of curricu...

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Hey folks. I've been in the LMS space for a while now, and I wanted to hear other people's ideas on how they use SCORMs in Canvas.More specifically - I have a number of courses that I have to build out around a series of SCORM modules. Yes, I know, i...

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Canvas Question Forum
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New to posting announcements and I want to check that I have posted an announcement to the correct LMS course.  Where do I go to find posted announcements within a live course?  I can only post a 'new announcement' again so I assume there is a place ...

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We use FACTS SIS and we have occasional situations in which students are marked inactive in the SIS for a period of time and then return to school and active status.  The Canvas Audit Report gives this warning for the inactive students:  Warning: Une...

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I haven't noticed this before, but when I filter to All Grading Periods in the gradebook the total columns are not displayed. We have semester grading periods and an Assignments without Due dates grading period. We mentioned "All Grading periods" bec...

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Canvas Question Forum
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We are having an issue with the number of SharePoint groups being created by the Microsoft Education integration with Canvas. Faculty are using the integration, which is great, but how are people managing all of the SharePoint groups being created by...

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When attempting to open links in my course modules, "Module 1 Lecture Video with Closed Captioning Links to an external site", the link takes me to a blank page.I have tried troubleshooting through different browsers to no avail. Does this mean the l...

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Hi. A colleague has posted a quiz and forgotten to check the option to allow the students to see their own answers (plus correct answers). The quiz grades have been released, but the students cannot see their own answers. I can think of two possible ...

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