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Troubleshooting

Canvas Troubleshooting Guide Table of Contents
  • Instructor
  • Student
  • Admin
  • All Users

Instructor

  • Accessing Canvas assignments
  • Logging into the Canvas Teacher App
  • Making assignments available to students
  • Making files available to students
  • Managing group assignment settings
  • Posting grades in the Gradebook
  • Printing quizzes from Canvas
  • Selecting quiz options
  • Updating a Canvas quiz
  • Using an external tool in my course
  • Using the Canvas Gradebook
  • Using the Canvas Missing Submission Policy
  • Using the Canvas Teacher app
  • Viewing my student’s assignment score
  • Verifying student submissions

Student

  • Accessing Kaltura videos
  • Accessing my assignments
  • Joining a Zoom meeting
  • Logging into the Canvas Student App
  • Logging into Canvas
  • Removing a course from my dashboard
  • Submitting a Canvas assignment
  • Submitting a quiz
  • Updating my displayed name in Canvas
  • Using Canvas Conferences
  • Viewing Canvas courses in the Dashboard
  • Viewing my courses in the Canvas Student app
  • Viewing my personal to-do items in the Canvas Student app

Admin

  • Importing SIS CSV files
  • Changing SIS IDs
  • Restoring Canvas course content
  • Viewing permission changes
  • Restoring missing enrollments
  • Updating users using an SIS import

All Users

  • Logging into a Free-for-Teacher account
  • Viewing media in the Rich Content Editor
  • Using function keys on my Chromebook
Related Resources
  • Canvas Student Guide
  • Canvas Instructor Guide
  • Canvas Admin Guide
  • Canvas Video Guide
  • Canvas Resource Documents
Featured Guides
  • Logging into Canvas
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