For an instructor, this adds an unnecessary layer of complexity to what should be a simple activity. If a student emails me a question via Canvas Inbox and it is forwarded to my standard school email account (we use Outlook Mail) then I should be able to answer that student from my regular school account and attach a file and have the student receive it where ever they are reading their email. Canvas Inbox or their school email account.
Add functionality that allows attachments to come through with an email reply from designated external email accounts or forwarded to their accounts fully intact!
This idea was considered when developing our product plan for Q3 2019 and is not expected to influence development within Canvas at this time.
This idea will remain open for vote.
If this idea is in the top 10% by vote next cycle it will be reconsidered.
Read more about the feature idea process: