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Hello Everyone,   Some of our students are unable to view certain published files, while others can access them without issue. Our support team has checked for configuration errors but hasn't identified any clear pattern or solution.   Regards Namrat...

Community Member
Canvas Mobile Forum
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Hi, I can’t scan the QR code for login. My camera is enabled but the app is showing a blank screen when I tried to scan. See attached. Pls help. Thanks. 

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Hola buenas tardes, tengo un problema al iniciar canvas con el móvil.Cuando entro en canvas mobile, busco mi universidad y cuando pincho para entrar en mi universidad se me queda la pantalla en blanco y no se me abre otra ventanita para poner los dat...

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So I’m a student, and I’ve been trying to view my canvas pages of the last school year. The problem is, when I click to show all enrollments, the classes I took last school year aren’t shown. I don’t really understand why though, so I’m hoping this w...

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What we are finding is that if an observer wants to message a student, they have to: select the classdelete the teachers from the messageand change the subject of the message. We were hoping for an easier way to contact a student if needed.

Community Explorer
Canvas Mobile Forum
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Hello,I have a problem that is only faced on iPad. I have access denied on interactive frames inside the course material but I don’t have the same on android or normal browser.I contacted the university and they advised to use my pc instead which is ...

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Hi everyone,I’ve been facing an issue where my Canvas account automatically logs out every 3 days. Each time, I get a message saying I need to log in again due to my institution's security policy (screenshot attached).It’s becoming quite inconvenient...

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Hi everyone, I’m new to this forum and not yet familiar with the Canvas mobile experience. I’m curious to know how it can be improved for students who are juggling academics, work, and personal life. I’d really appreciate any expert advice or insight...

Community Member
Canvas Mobile Forum
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Hi! I keep getting an error on the Canvas Teacher app that says there are no valid submissions to mark (even though there are MANY submissions to mark.  If I open them on the website, I can mark them and annotate them but I cannot on the app version.

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Problem statement:Students cannot see which tasks they have already completed in “modules” section. This leads to the student having to go back to the “grades” section to check which tasks have already been completed, and they will have to memorize t...

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Hi, So a teacher has requested to me the following:"I’m wondering if you know the answer to this or could help. We don’t seem to be able to message course sections from the mobile app anymore (we could last year). I either have to send a message to t...

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I took notes on a few files this past weekend. During the weekend the notes would show up on the files when I accessed them in multiple devices,  but a few days later none of the notes are there any more.

Community Novice
Canvas Mobile Forum
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heloo how can i upload my assignments as i had issues 2 hours and i dont have left enough time to wait for resloving isse? is there any place to upload it somewhere else ?

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I am trying to get Canvas Teacher to load from App store onto my I-Phone 11.  All that happens is the purple wheel just goes round and round.  I have tried cellular data versus my Wi-Fi.  I have tried clear caches and cookies.  Any help would be appr...

Community Member
Canvas Mobile Forum
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I am instructional designer at Bellevue College and two instructors have reported that the audio files that they embed on Canvas, does not have the Play icon on the Canvas app. I checked it, and I am unable to see the play icon either. The original a...

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so when I try to do my work on my phone when I don't have my computer I try and try to use my phone and I have tried going to a phone store and they said that nothing is wrong and I'm not saying that's its y'all's app and thank for any feed back that...

Community Novice
Canvas Mobile Forum
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I have a faculty member who can no longer minimize or hide the grading slider window/comments window when doing handwritten annotations on her Ipad with an Apple pencil. I believe this functionality was taken away during an update last fall. Can we p...

Community Member
Canvas Mobile Forum
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is there a thing you can take notes in canvas??? If so I haven't found it yet if not then there should be.. Would be helpful to students

Community Member
Canvas Mobile Forum
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I like to use Canvas Mobile Teacher to take attendance.  I can walk around the classroom and make sure I get everyone.  During the day I need to change from one class (section) roster to another using the funnel (filter) icon.   If I use one roster a...

Community Participant
Canvas Mobile Forum
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Hi, We are creating a Canvas site/course that is dedicated to teaching and assessing physical skills.  We have set up assignments with marking rubrics for the main areas of each skill that should be assessed. The assignment is set to 'no submission' ...

Community Member
Canvas Mobile Forum
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I have to use CANVAS for two different college. So, I need it on my mobile and lap tab.please advise how to manage?Thank you

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Why is there often such a gap between student submissions in Canvas and when it shows in the parent/ observer’s Canvas section?  Sometimes I end up accusing my daughter of not being timely with her work when Canvas is the issue.  You (Canvas) need to...

Community Member
Canvas Mobile Forum
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Hey Canvas Admin, been using your app for a long time and have wanted this feature for a while. I want to be able to access my average category grade and do what if scores on the mobile version of canvas. This would make things a lot better instead o...

Community Member
Canvas Mobile Forum
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so when I try to open the app I only get a white screen. can anyone help with that?

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I had Canvas on my old phone and it worked just fine. I got a brand new phone about a week ago, and now I cannot log in at all. I know the password is correct because I can still log in on my laptop. I'm sure it's related to the fact that my phone is...

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I have links that work correctly on a computer, but those same links in the Canvas app on my iPhone point to files in a different course of mine.  Any ideas why that might be?

Community Explorer
Canvas Mobile Forum
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I wish to suggest the feature of an Alarm section in the Canvas student app. This feature should enable students to set alarms in the Canvas student app with labels like normal digital alarm clocks on phones. These alarms can pop up as notifications ...

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I use the Canvas Student App on both my iPhone and my iPad. My To Do list used to show me assignments that were coming up within the next week. Now it has stopped updating and only shows two assignments due within the next few days. I know that I hav...

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I am trying to figure out where in admin settings I can fix the URL for parent notifications. Parents receive email notifications and when they click the "Click to View" link they get a 403 error, app_not_configured_for_user.  I am guessing it's link...

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