Add to Module Button and Add Module Buttons Not Working

[liszante]

I cannot add items to a module nor can I add a new module. I have tried another course and I ran into the same issue there.

• My browsers are up-to-date.
• I have opened and closed my browser multiple times.
• I have logged out and back in multiple times.
• I have tried two different computers.
• I have tried Chrome, Firefox, and Firefox private browsing.
• I have restarted my computer.

The + button is grayed out. The +Module is not grayed out, but clicking it does nothing.

I can add new pages and new quizzes separately, though. (This is how I'm adding all my content in until I can figure what is wrong and can add them to the module).

Please advise.

[Chris_Hofer · Accepted solution]

Good morning, @liszante ...

That is quite strange.  Have you tried contacting your school's Canvas administrator or someone from their Online Learning / eLearning / Distance Education department to see if there have been any other colleagues who have reported similar issues?  They may have some suggestions for you.  I would also recommend that you reach out to Canvas Support to see if they might be able to help with this issue...as it doesn't appear to be normal Canvas functionality.  If you do contact the Canvas Help Desk staff, please report back here once you have a solution so that we know how this was resolved.  Thanks!

How do I contact Canvas Support? - Instructure Community

[liszante]

I have been advised to reach out to our larger organization. It seems that someone must have changed my (and my colleague's) privileges recently.