Announcements and discussion posts not displaying

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TingTing123
Community Member

Has anyone else encountered the issue of announcements and discussion posts not displaying?

Since the end of October, we’ve experienced a problem with Canvas announcements and discussion boards, where posts with an 'available time' setting sometimes fail to display. However, when I remove the 'available time' setting, the posts become visible to students again.

This has been troubling us for a few weeks, and as a result, we’ve had to ask teachers to stop using the post time feature. We’d like to know if there were any adjustments made to the 'available time' feature during a system update, as we did not encounter this issue before.

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1 Solution
chriscas
Community Coach
Community Coach

Hi @TingTing123 and @DavidHagerty,

If you're still experiencing this issue, I'd recommend that you contact Canvas support so they can investigate.  It doesn't seem like this is a super widespread problem, so if you have examples you could show to support, it may help them track down the root cause of the problem and get it fixed.

-Chris

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