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Hello,
I am trying to access some of my evidences and I have this error message: "Cannot read properties of null (reading 'editedAt')". I have deleted the cache, the cookies, used chrome also microsof tedge, I tried to access it from my friends own account... and still nothing keeps giving me the same error.
Any ideas?
Solved! Go to Solution.
@Asthebird ...
I've not seen an error like this in Canavs before. Can you tell us exactly where you are seeing this message within Canvas? Ultimately, you may need to speak with someone from Canvas Support more about this issue so that they can take a deeper dive into the issue with you. They may be able to check some things on their end that we wouldn't have access to here in the Canvas Community (the majority of users here are fellow Canvas users like yourself). You can contact Canvas Support by following the instructions located here:
Please keep us posted...thanks!
@Asthebird ...
I've not seen an error like this in Canavs before. Can you tell us exactly where you are seeing this message within Canvas? Ultimately, you may need to speak with someone from Canvas Support more about this issue so that they can take a deeper dive into the issue with you. They may be able to check some things on their end that we wouldn't have access to here in the Canvas Community (the majority of users here are fellow Canvas users like yourself). You can contact Canvas Support by following the instructions located here:
Please keep us posted...thanks!
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