Code file types no longer showing in Speedgrader

[AdamHyatt]

Code file types are not showing in Speedgrader again. I have tested this out with .pyt and .java file types. This happened around February 20th of this year and a fix was pushed but it is happening again. The toolbar in the doc viewer shows up but the body of the doc does not. 

[chriscas · Accepted solution]

Hi @AdamHyatt,

Have you reported this to Canvas support yet?  For an issue like this, that's going to be the fastest path for resolution.  I'd encourage anyone else experiencing this problem to do the same so that Instructure can get a sense of the scale of the issue, which helps prioritize work to fix it.

Hope this advice helps a bit!

-Chris

[AdamHyatt]

Hi Chris,

Yes, I put in a ticket right before I submitted this post. 

[AdamHyatt]

I received a message from Canvas Support and they said that they are aware that this is an issue and are actively trying to resolve it.