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Discussion Submissions Not Recognized using Checkpoints
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Wednesday
Problem Statement:
Some student discussion board submissions with graded checkpoints are not registering as submitted in Canvas.
This is evident to users in the following ways:
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Student continues to see a "missing flag" on their grades page after posting
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Instructor does not have the option to filter to their post from speedgrader (rather, the entire thread displays)
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Within speedgrader - No Submission Time Available displays at the top where a timestamp would normally display
Approach to Troubleshooting:
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Reviewed timestamps for all students experiencing this issue to identify a trend - none exists.
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Reviewed method of user browser access - no commonalities
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Acted as user and from the grades page, opened the submission and hit the "Submit Assignment" button - no effect.
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Acted as user and attempted to both post a new reply as well as edit the initial reply - no effect
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Planned to disable and reenable checkpoints, however, it does not look like this action can be taken after students have replied to the board.
Has anyone else experienced this issue and have you found a trend or solution?
