Going back Light mode (don't want Black the whole day)

[SangeetaDhawan]

I cannot change my setting back to the light mode. I have tried toggling the High Contrast slider in Settings.

[CelestialDawnA · Accepted solution]

Are you on a computer with this problem, or a mobile device? And are you in a browser (Chrome, Firefox, Safari, Edge, etc.) or a Canvas app? Some clarification on where you are and what you are using may help in finding a useful solution for you.

My best guess would be that maybe your device or browser has dark mode as the default theme, so you may need to check those settings first and make adjustments there to have it fixed in Canvas.

[CelestialDawnA · Accepted solution]

Thanks for sending those pictures in! And that's okay - I'll do my best to guess at the possibilities.

Do you maybe have an extension added to your Chrome to turn on Dark Mode for certain sites (or Canvas specifically)? I see that there are quite a few, even just for Canvas (see this link of the Chrome Extension store), so if you have one of those on your device you may just need to turn it off momentarily to see if that fixes it.

If you don't have an extension, does your school happen to use a Website Accessibility tool? For example, my institution uses YuJa's website accessibility and it's embedded in every page in Canvas (see screenshot of an example). When you click on those tools, often they have "display" accessibility options, some of which may include a dark mode. If that's the case for you and it's currently turned on, you can typically use the tool to also turn that off and save the change until you are ready to use it again.

As a general question, about how long ago did you get that set up? A week, a day, a month, etc.? Another tip I'd recommend trying is to clear your Chrome cache for at least as far back as when you started seeing that. If the issue is related to just your browser settings, that should clear it up. If you need help with that, here's a support article that describes what to do for clearing Chrome's cache and selecting a certain time range.

I hope one of those helps you find what you need!

[CelestialDawnA · Accepted solution]

Are you on a computer with this problem, or a mobile device? And are you in a browser (Chrome, Firefox, Safari, Edge, etc.) or a Canvas app? Some clarification on where you are and what you are using may help in finding a useful solution for you.

My best guess would be that maybe your device or browser has dark mode as the default theme, so you may need to check those settings first and make adjustments there to have it fixed in Canvas.

[SangeetaDhawan]

Hi CelestiaDawnA,

 

Thanks for responding!  I am in Chrome on a laptop. My settings were default light (white background) and now they are black (pic included). Not using an app. Using Canvas from within the School website per usual. The browser itself is not in dark mode (pic included). Not sure how to change these settings besides toggling the High Contrast slider in the Settings Menu under Account.

 

Thanks,

[CelestialDawnA]

Hello! Thank you for the clarification! I'm not seeing your attached pictures - are you able to try sending that in again?

I have some thoughts, but I want to make sure and look at the pictures to make sure I am understanding correctly.

The "High Contrast" option isn't really the same as dark mode (at least in my opinion), so I don't think that would help. How did you get dark mode set up for Canvas in the first place? That may also be helpful information to know.

[SangeetaDhawan]

Here they are! I don't remember how I changed to Dark mode. I have been working crazy hours and not enough sleep so I can't say... 🙂

[CelestialDawnA · Accepted solution]

Thanks for sending those pictures in! And that's okay - I'll do my best to guess at the possibilities.

Do you maybe have an extension added to your Chrome to turn on Dark Mode for certain sites (or Canvas specifically)? I see that there are quite a few, even just for Canvas (see this link of the Chrome Extension store), so if you have one of those on your device you may just need to turn it off momentarily to see if that fixes it.

If you don't have an extension, does your school happen to use a Website Accessibility tool? For example, my institution uses YuJa's website accessibility and it's embedded in every page in Canvas (see screenshot of an example). When you click on those tools, often they have "display" accessibility options, some of which may include a dark mode. If that's the case for you and it's currently turned on, you can typically use the tool to also turn that off and save the change until you are ready to use it again.

As a general question, about how long ago did you get that set up? A week, a day, a month, etc.? Another tip I'd recommend trying is to clear your Chrome cache for at least as far back as when you started seeing that. If the issue is related to just your browser settings, that should clear it up. If you need help with that, here's a support article that describes what to do for clearing Chrome's cache and selecting a certain time range.

I hope one of those helps you find what you need!

[SangeetaDhawan]

I am so sorry for that long silence. I just had to get a few things done. I have tried each of the three things you suggested--
I do not have a Chrome extension for Dark mode. (attached list of extension currently installed).

Also attached is a list of extensions approved by the school; anything else I would have to run by them.

We do not have an accessibility tool installed that I can see anywhere on Canvas.

I cleared my entire cache and cookies of a whole week of work. It did not change anything. 

AGAIN, thanks so much for trying. I am out of ideas. I am going to go back and see if the General MAC accessibility  settings were meddled with. 
Currently installed 

All extensions approved by our school 

Extensions recommended by the school - None

[SangeetaDhawan · Accepted solution]

It got solved!!

A combination of toggling the high contrast setting on and off in both Canvas and the Mac settings on my laptop. Also got got rid of most extensions. Don't know what did it but it worked so thank you so much for you help!

🙌🏼

[CelestialDawnA]

That's great that it worked out!

[SangeetaDhawan]

I just turned on Invert Color and now my Canvas Pages are light (er) and everything else is black. I know this feature is probably for those with different vision characteristics, but still, it makes it a bit easier.