How do I locate & contact my districts CSM?

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JenniferMay
Community Explorer

I have teachers who are requesting the nightly sync option, but after further investigating we saw a post talking about how that is only something the customer success manager can enable. Any help would be greatly appreciated. 

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KristinL
Community Team
Community Team

Hi @JenniferMay - One of your Canvas Administrators should be able to submit a request to your CSM. Once received by Instructure, it's generally a pretty timely adjustment.

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Hi - Your institution is part of the Priority Services, which means there is a full team of CSMs that may help you with account-related questions. Each of the three Canvas admins for your district has the ability to email them directly. 

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