How to fix Bad Authentication Credentials?

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mabry08
Community Member

I use the same google account for a canvas student account but for the teacher account it does not work.

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JeffW
Instructure Alumni
Instructure Alumni

@mabry08 

 

Thanks for sharing that screen shot. I did some digging around, but what I could find indicated that you will likely want to reach out to Canvas Support. It seems this may be a an issue that occurred before and is resurfacing in some places. It could also just be the result of an LTI copied between courses that did not transition properly. 

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