Issue with HTML View

[Ngocnguyen412]

Our Canvas Users in RMIT University recently experienced lagging while turning to html view of a page. This has slowed down their tasks significantly. May I know if there is any issue with this function ?

[paul_fynn]

Hi @Ngocnguyen412 

If a user is engaged in repetitive tasks in volume and at speed, our experience is that at busy times Canvas can start to 'throttle' or ration capacity and response times can become very sluggish to the point of taking a break from the task.

We experienced this when engaged in necessary manual updating across high numbers of courses - could this be what is happening ?