Please contact me, I need info for an additional fees.

[YuliiaHelazhys]

Hi, I need to talk to someone from your team to get info about additional fees that may arise, as I should plan a budget precisely.

[chriscas]

Hi @YuliiaHelazhys,

I think you're using the free-for-teacher version of Canvas right now, is that correct?  Assuming it is, are you planning to switch to a paid version of Canvas or want to purchase other products or something?  If you could provide more info, someone may be able to provide you with a way to contact the right people at Instructure, but if you're just planning to use free-for-teacher Canvas there aren't really any fees nor anyone to really speak to about it.

Look forward to hearing back form you!

-Chris

[dbrace]

Hi @YuliiaHelazhys,

If you would rather keep this more private instead of posting publicly, you can also go to https://www.instructure.com/contact-us and complete the form to have someone at Instructure contact you.

For general inquiries, your other options are:

• use their email address (info@instructure.com)
• use their corporate phone number (1-800-203-6755)

-Doug

[YuliiaHelazhys]

Hi Doug,

Thanks for these contact options. I actually tried the contact form 6 days ago but haven't received any response yet, which is why I posted here.

Best regards,
Yuliia

[dbrace]

Hi @YuliiaHelazhys,

Let me see what I can do to help you with that.

-Doug

[KristinL · Accepted solution]

Hi @YuliiaHelazhys  - 

Have you heard from our sales team? If not, I am happy to check on their process.