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LisaOndatje
Community Explorer

Hello Canvas Community. I am new to the instructore community. I have been trying to complete courses through Canvas since August of 24. A few of the courses gave me many issues and at the time I didn't understand how the software was driven. If an instructor was merging or changing my settings on an individual level for the testing which affected my grade how does the situation get cleared up? The alerts are being emailed to the students Gmail that changes have been made or tests have been graded but than the work dissappears. Any suggestions on how to prevent so many mix ups and how to keep from losing work Ive completed?

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NoahBoswell
Community Coach
Community Coach

Hi there @LisaOndatje ,

I'd suggest reaching out directly to your instructor or school's Canvas admin team about this. Your school could have set it up in a very unique way that most of the members here in the community wouldn't have full knowledge of to provide you with the correct insight. 

Best,
Noah

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