Rich Content Post does not display in post

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MatthewLykins
Community Novice

When I attempt to insert math equation into my post discussion they do not display once it is posted.  The area where the formula is located is blank, however, if I go back in an edit it then I can see the formulas?

Matt

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ColtonSwapp
Instructure
Instructure

Hello @MatthewLykins 

It sounds like there might be something going on within the HTML of the post if you are unable to see it outside of the Edit mode. 

I am not an HTML expert, but I have seen in some cases that if there are excessive or extra <div> tags in the HTML, it can sometimes cause things to appear missing outside of the Edit screen on the discussion. You can try to check that out by editing the Discussion post, and clicking on the </> button in the RCE. HERE is a step by step guide on how to access the HTML editor. 

If needed, you can try to contact Canvas Support to see if they take a look into it.  They usually don't deal with HTML things specifically, but they can try to take a look and see if it is related to a known issue with the Equation editor and such. 

 

Hopefully this helps! 

-Colton

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