Turn off inbox messaging or get it forwarded

[jbess]

I really do not want to check Canvas and my email for student questions. How can I either disable inbox messages or have them forwarded to my email account?

[s_eberhard]

Anyone else has used this feature in their Institution would be able to share some screenshots?

1. Where would one goes to opt out of Inbox

2. What does the Global Navigation looks like

3. Can I still click on Inbox (if the icon itself isn't hidden) and what would I see

4. If you are a student of a course, does that mean the "Ask your instructor a question" option from Help menu disappears? Or not? (a screenshot?)

Would Canvas Admin know who has opt out of Inbox?

Thank you so much!!

[RobDitto]

1. Once the feature is enabled, Conversations Inbox Opt Out will appear on your personal Settings page (top right Settings in old UI, or Account > Settings in the new UI).  It's placed below Ways to Log In, and above Web Services, on the personal Settings page:

2. The Inbox appears in Global Navigation as usual.

3. Yes, with the feature enabled, you can still click on Inbox and see the usual initial display of read and unread messages across All Courses.

4. Ask Your Instructor a Question remains even with the feature enabled.

5. Yes, by masquerading, any Admin with Become permissions will be able to see and change the Conversations Inbox Opt Out checkbox state on behalf of another user.

CAVEAT: I can now confirm that the Conversations Inbox Opt Out feature does not currently affect or control display of the unread message count on the new UI's Inbox badge.  I have an on-hold case with Canvas Support about this problem.  As a suggestion, anyone else affected by this issue might also want to report it to Support mentioning JIRA issue CNVS-29400.

[s_eberhard]

Rob, thank you so much!! This is great info!!

THANK YOU!!!!

[John_Lowe]

 @RobDitto ​, does this impact any other notification settings?  For example, if announcements or files is set to be a daily digest or weekly, do those also become ASAP to email?

[RobDitto]

 @John_Lowe ​, beside those for Conversations, no other Canvas notification preferences are affected by the Conversations Inbox Opt-out feature.

[s_eberhard]

Thanks Rob.

Las week I followed up on the JIRA issue CNVS-29400 and found out that it has been closed. So the issue on the new UI should be resolved, in case you didn't know already.

[ebonakdarian]

I'd like to just disable the Canvas e-mail feature - period, not have it forwarded. Have the students only use the official university e-mail for communication. I haven't found a way to disable Canvas e-mail functionality. Does anyone know if this is possible?