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EduardoNavas
New Member

Upload image's dont show in insert menu

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Hi!

I am having a problem with my installation of canvas, the options to insert multimedia within the text editor do not appear, additionally when I try to load files from an internal link I always have the message "Something went wrong. Check your connection, reload the page, and try again"

Could you guide me a little with a possible solution?

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thovey
Instructure
Instructure

@EduardoNavas 

Just to be sure, have you tried clearing your cache using this guide and/or tried this in another browser? If this issue continues we may need to have you reach out to support with a link to an example to troubleshoot this. 

How do I get help with Canvas as an instructor?

How do I upload and embed a media file from my computer in the Rich Content Editor as an instructor? 

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1 Reply
thovey
Instructure
Instructure

@EduardoNavas 

Just to be sure, have you tried clearing your cache using this guide and/or tried this in another browser? If this issue continues we may need to have you reach out to support with a link to an example to troubleshoot this. 

How do I get help with Canvas as an instructor?

How do I upload and embed a media file from my computer in the Rich Content Editor as an instructor?