Where do I find the email address that Canvas notifications are sent to?
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Does anyone know how to find the student email address to which Canvas sends invites? We just had a problem with a student not receiving their Canvas invite, and we wanted to double-check the email address, Canvas sent it to, but we can't find it.
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By canvas invite do you mean an invite to a course? If the user is already in Canvas you can search for the user using the people tab, click on the user in the results, and look at email(s) that show up under login information.
If you're talking about adding a new user to your canvas instance (so that the user can then be invited to or enrolled in courses) the Add button, in the user interface an email is entered - I would check the source of that email and compare it to the invitee's known email. If enrollment was via css upload or API again an email would have been entered.
At the least yo9u could try inviting the person again
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Hi @LynzWilmsey,
If the Canvas user account has notifications enabled, as an LMS administrator, you should be able to go to "Admin Tools > View Notifications" and review the notifications that they received. For each notification that appears in the results, the "To" field will show where the notification was sent. In my experience, for the "To" field, the individual notification will say either "push" (to a mobile device, through the Canvas app) or display their email address (whether the email address provided by the institution or one provided by the user).
-Doug
