Why Are The Posting Times Different?

[CallieAlreza]

I know this is a minor problem, but why are the posting times different? I didn't post these at 11 AM or 9:35 AM. This could be a case of the time zones, or correct me if I'm wrong.

[NoahBoswell]

Hey @CallieAlreza ,

Yeah, this is a time zone issue. I've been experiencing the same thing recently. I can reach out to the community team at Instructure and let them know!

- Noah

[CallieAlreza]

That would be great.

[nathanatkinson]

Hi @CallieAlreza and @NoahBoswell this definitely seems buggy and is definitely related to time zones. @CallieAlreza I'm curious where you're seeing these discrepancies so I know where to troubleshoot and fix the bug. Also, what timezone do you have set in your Community account? That'll help me figure out what's going on as well. You can see your timezone settings here: https://community.canvaslms.com/t5/user/myprofilepage/tab/user-preferences  Thanks!

[CallieAlreza]

My timezone is set to GMT -07:00 U.S. Mountain Time.

I see these errors next to the posts I make.

[nathanatkinson]

@CallieAlreza that makes sense, but I need to know what pages you're seeing that error on? From your screenshot, it looks like it might be in the profile page, but is there anywhere else you're seeing incorrect dates? Dates show up in every feed so if you can give specific places you're seeing the problem that will help us fix the issue. Thanks!

[CallieAlreza]

It's also on my Files page in Canvas.

This was not created at 11 AM!

[nathanatkinson]

I'm not sure about your Files page, that should be tied to your timezone in you Canvas account. I can help with the issue in Community if you can show me what pages you're seeing the issue on.

[nathanatkinson · Accepted solution]

We have made an update to dates in some areas and feeds in the Community so they should now display in your correct timezone. Let us know if you still see any issues here on the Community site. Thanks for reporting this to us!

@CallieAlreza @NoahBoswell