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The latest questions and discussions in Canvas Question Forum. Ask a question, start a discussion, contribute to the global Instructure Community

It seems it is only possible to add an url to the helpdesk menu in Canvas. Is it not possible to add an emailaddress?

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why are some grades showing up in the grade book and some are not? when you click on the assignment the grade is in there but not visible.

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I assigned tests to multiple classes and I can only view exams for 1 of my classes. How can I retrieve the test taken by other classes. I may have accidentally removed them.

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On the iPad, the student are not able to Zoom in on Canvas pages with pinch gesture, will this be available soon?

Community Explorer
Canvas Question Forum
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I teach foreign language and am wondering about the types of activities that can show that a student has stopped viewing the quiz taking page. I know, for instance, that my students use Chromebooks, and a built-in feature of the Chromebook is a trans...

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So all quizzes, assignments and other stuff is working. It's just that the lessons do not load up. It's all white, it only shows "workbook" in the middle of the screen.My wifi is perfectly fine, I am on the latest version of chrome (107), and I have ...

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If SCORM packages are not updated to require signed launch links, the encrypted launch links can be copied, however, they are only valid for a few seconds after they're initially requested and users see a "Token has expired" or "Player could not load...

Community Novice
Canvas Question Forum
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student, i do not know how to reproduce this issuewhen i open my canvas test the text boxes for each question disappear after 3 seconds or so. cannot answer the questions, i am a firefox user on canvas computer versioni have tried reloading the page ...

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I want my three new announcements to show up when the students open the classroom. It appears that only one of these is showing. How can I adjust the settings in order for all three to show up?

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My professor put me in a group on Canvas with a handful of my other classmates and we're supposed to be working on a project together so I've been trying to contact them by posting discussion posts with questions but none of them have been responding...

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I was looking at the instructions on how to submit peer reviews for the tailored resume assignment and I am having problems finding the link for "Assignments." This link does not show up when I click on the dashboard link nor on the navigation bar un...

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How do I send an email to all learners? I located the email function in New Analytics but this was not helpful. I am looking to send an email to all learners in the Canvas course (as I was able to send in Blackboard, Tools, Send Email)?Thanks in adva...

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I uploaded a file in the Discussion Board part of Canvas. I check my calendar twice and the uploaded file. It is successfully submitted but when I checked the graded assignment of my teacher the file was not visible anymore (in her end nor in my end)...

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Hi -- I have set up appointment slots for students across the two modules I teach. When I edit the appointment group, under 'Calendars' it lists both the modules. However, none of the students on the second module are seeing the slots, and when I loo...

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When will Canvas update itself to be able to run on the new Firefox 107? Currently can't open canvas since I updated and I had to download a new browser to access my canvas login and do my college coursework. Would love to know when this will fixed!

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Do I have draw tools for grading an essay or document in Canvas?Thank You,

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I currently use Canvas for creating Escape Rooms for High School students and also for the designing of Corporate training packages. I would like to be able to post a feedback message to students when they get their marks. This could be "The pass mar...

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Hello,I know there is a way to download all submitted assignments for everyone in a course. I wish to know is there a way to download just those for a specific group (say you have multiple instructors) and don't wish to download all student submissio...

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I'm uploading course materials into the main Files section in Canvas. The course materials is organized in folders by course topics and access to the file folders is restricted based on who needs the materials. I marked "Only available to students wi...

Community Member
Canvas Question Forum
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I have been trying to use the email listed in the subject line to contact Canvas regarding their training courses but my messages are not going through...Does anyone have another email address for them?Thanks in advance,jb

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Hi there,I would like to know if there is a way to archive student assessment for future references. If so, how long does it keep all the assessment for? and how big is it?We are such a big school.Thanks in advance 

Community Member
Canvas Question Forum
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Hi Canvas community,Is it possible to use Turnitin when setting up Quizzes or Survey in Canvas? I could not see Turnitin as option.Many thanks.Alena

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Hola,¿Alguien podría decirme como hago para descargar un video que se ha subido previamente a un curso?He intentado buscar el video en los archivos del curso, con usuario de ADMIN pero no puedo localizarlo, ¿Alguien puede ayudarme?

Community Member
Canvas Question Forum
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Make sure the 2 below scenarios are right in your file: if you are using fonts locally, make sure the font is uploaded and path is correctly linked to it. If you are calling font from web url, make sure the path is correct or the site is opening the ...

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Necesito que alguien me explique cómo configurar una tarea (task) en Canvas para que se califique menos si la entrega es tardía.Gracias.

Community Member
Canvas Question Forum
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Hello,I have an instructor that needs to remove questions from a quiz which students have already taken. None of the regrade options are applicable as the instructor wants the question removed (10 questions with 2 to be removed). If we remove the que...

Community Explorer
Canvas Question Forum
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Hello,When I try to create a new page, I get this message:Failed to Create New ItemIs there a fix for this?James

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Hello everyone. I've been trying to figure out why I cannot play student-submitted videos which are formatted in a Canvas-supported video format in a web browser such as Chrome or Safari, but they play fine in my Canvas Teacher app on my iPhone.I sta...

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How can I find (any) file (where I know part of the title and/or content) I have used in an old course but do not know where and when?

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Dear Canvas support,I would like to report that when I try to edit the assignments and put grades in one of the assigned classes (7BH), it doesn't work and gives me the message that the page is unresponsive and I either have to wait or leave the page...

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