I have multiple mails appearing under the same user when i search for them in my People page. What could this be?Could it be that someone created multiple mails and accepted the invitations but due to cookies the system associates all those emails to...

I am having an issue printing exam statistics. The view is fine in the browser, there is no change with adjustment of margins, zoom etc. I have tried multiple browsers (firefox and chrome) and printing to pdf (adobe, microsoft print to pdf) and print...

I have an instructor that's asking what order (if any) the To Do list is in? I spot checked all of the tasks in the attached screenshot and it's not by the student submission date or when these assignments appear in the modules. I couldn't find an an...

There appears to be a discrepancy between the individual assignment scores (KBAs) for the students and their total marks. While the individual scores seem accurate and relevant, the final totals don't reflect the sum of those scores.

On the right side of the screen in Dashboard mode, there is a To Do list showing me the assignments and discussion posts that students have submitted which I need to grade. I'm wondering what generates that list? For some reason I receiver alerts for...

We’re interested in how other institutions that moved from Moodle to Canvas handled the historical content that was not migrated. If you’re one of these institutions, we’re wondering:Do/did you host a retired version of Moodle on site?Did you outsour...

Good Afternoon Each term I manually create sandbox courses for faculty.  I want to make this process automatic.  Is there a way to create a sandbox course for each course listed in the system each semester?  If this process needs to be completed by t...

I am organizing peer assessments through which students' tasks will be evaluated. The issue is that, to avoid deviations in the grades (both positive and negative), I don't want students to be able to view the grades their peers have given them until...

Hello,  Hope you are all well.  Has anyone have happened to encounter an issue with Quick Check or know how to solve this problem: After coping a table from Word and pasting it into Quick Check, the grid does not show up with the table in Quick Check...

Is there a way to make an export of all courses that are used as templates for specific subaccounts?   I am looking for all course numbers that are templates in our rootaccount en subaccounts. I have admin rights.   Thanks!

Hello, we're an NGO that are the official advocates (translators) of Khan Academy to the Bulgarian language. Recently we wanted to curate our own course offered to students for free, and are looking into using Canvas as a platform for it. As our targ...

Hi,Any help would be much appreciated.Ive been trying to contact Instructor Australia for weeks now.I need access to the LTI 1.3 integration, to be able to have my sons timetables and schedules and lessons on the Flip Pro interactive Screen.We purcha...

Hello, We have a Blueprint course and I've just created several new assignment groups and weighted the groups. After syncing to the associated courses - everything is correct *except* for the weighted percentages.The assignment groups synced perfectl...

Hello! I'm looking for solutions for a faculty who is having issues using the DocViewer Free Draw Tool. This is a math faculty that has stated that in the past, he could free draw equations, but now when he clicks to draw, it begins moving the line (...