modules

[AmandaTurner929]

I am attempting to complete the course, but when I click on the modules button, it will not let me mark the first one as completed, which means it will not allow me to move on to the second module.  

[SusanNiemeyer · Accepted solution]

Hi Amanda,

Go through the first module and look at all of the items in it. Make sure that every single one has a green checkmark. If you see an item with an empty circle to the right of it, you haven't done it yet. For the "pages," your instructor may have required that you click on "Mark as Done." Make sure that you've done that. Once all of the items in the first module have a green checkmark, then you'll see a green circle to the right of the module name. That means that you have completed the module. (The circle will turn green automatically.) Then you should be able to move forward in your course.

If you're still having difficulties, post a screenshot of the first module so that we can see what's happening.

[Chris_Hofer · Accepted solution]

@AmandaTurner929 ...

I would highly recommend reaching out to your instructor about this.  Since we don't have access to your course(s) in Canvas, it is a bit difficult to troubleshoot this with you.  Your instructor may be able to take a look at the course to see if there are any settings that need to be changed.  Hopefully you'll be able to connect with your instructor soon.  Here's a Guide on how you can contact your instructor directly in Canvas:

How do I get help with Canvas as a student?

Good luck, and keep us posted!

[SusanNiemeyer · Accepted solution]

Hi Amanda,

Go through the first module and look at all of the items in it. Make sure that every single one has a green checkmark. If you see an item with an empty circle to the right of it, you haven't done it yet. For the "pages," your instructor may have required that you click on "Mark as Done." Make sure that you've done that. Once all of the items in the first module have a green checkmark, then you'll see a green circle to the right of the module name. That means that you have completed the module. (The circle will turn green automatically.) Then you should be able to move forward in your course.

If you're still having difficulties, post a screenshot of the first module so that we can see what's happening.

[ssmarr4learning · Accepted solution]

Thank You so much i truly appreciate your time . 

That truly helped me Thank You!1

[AmandaTurner929]

This did not solve my problem.  It won't even let me move past the first green dot.  I have completed it, but it will not turn green.  Is there anything further I can try?

[Chris_Hofer · Accepted solution]

@AmandaTurner929 ...

I would highly recommend reaching out to your instructor about this.  Since we don't have access to your course(s) in Canvas, it is a bit difficult to troubleshoot this with you.  Your instructor may be able to take a look at the course to see if there are any settings that need to be changed.  Hopefully you'll be able to connect with your instructor soon.  Here's a Guide on how you can contact your instructor directly in Canvas:

How do I get help with Canvas as a student?

Good luck, and keep us posted!

[JeffW]

Hi @AmandaTurner929 

Since we haven't heard from you in a while I hope this means you were able to find your solution! If not then please let us know!