school video

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LaKeishaEvans
Community Member

i can not get my video to load to be able to get it turned in today i have followed alll i can and strill can not turn in my assignment

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Hello Canvas friend,

I'm sorry to hear that you are experiencing this issue but we are here to help. Are you trying to submit a video from your computer to an online assignment in Canvas? If you are having trouble uploading a video you may need to try clearing your cache using this guide or try another device/browser. If the video is long it may take longer to upload, the time this will takes does depend on your network speed. You can test this yourself using https://www.speedtest.net.

To improve your connection is suggested that you connect using a hardwired connection. 

How do I submit a media file as an assignment submission? 

If you are still experiencing this issue we may need more details about the issue and a link to the assignment. In that case, I suggest reaching out to Canvas support directly so we can better assist. 

How do I get help with Canvas as a student? 

 

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