Microsoft quarantining community digest email

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dtod
Community Contributor

Microsoft is quarantining my daily digest. Looks like it's due to DMARC, DKIM, and SPF failures. It could be something in our environment of course.

Authentication-Results: spf=fail (sender IP is 35.174.145.124)
smtp.mailfrom=em9032.us.khoros-mail.com; dkim=fail (body hash did not verify)
header.d=us.khoros-mail.com;dmarc=fail action=none
header.from=instructure-contact.com;compauth=fail reason=001


Received-SPF: Fail (protection.outlook.com: domain of
em9032.us.khoros-mail.com does not designate 35.174.145.124 as permitted
sender) receiver=protection.outlook.com; client-ip=35.174.145.124;
helo=us.cloud-sec-av.com;

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nathanatkinson
Community Team
Community Team

Hi @dtod wanted to give a quick update. We heard back from our Community platform support and they mentioned that all emails going to your domain are showing as successfully delivered on our end, so I'm betting it's an issue with your institution's email servers blocking something.

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