Google Drive not working in Canvas

[SophiaKosmaoglo]

Hello,

I'm trying to use Google Drive with Canvas, I authorised it in the settings months ago and it appears under Registered Services but it does not and has never appeared in Course Settings > Apps (Google Hangouts does appear), it does not appear in the rich text editor, or any of the other places that it should be available. Has this feature been disabled for free accounts? Has it been replaced by Google Assignments (which I do not have access to)? If so why is it in the settings? Why not just remove the option entirely? I've spent hours trying to solve this, I've read every piece of information and forum and feel like I'm going nuts. 

Thanks,

Sophia

[ColtonSwapp]

Hello @SophiaKosmaoglo 

Sorry that you question has gone unanswered for so long. 

• Someone might able to correct me on this...But I believe you can only use certain Google apps, if the integration has been installed and configured on the account level. (Google LTI) 
• You do have the ability to install apps at the course level. (Course Settings > Apps) The app center is a gateway for tools that can be easily integrated into a course with one click. The Edu App Center will give you more complete information on details for external apps you can configure for your course. 
• The apps you see already installed via Course Settings > Apps are apps that are installed/included at the account level for your FFT account.(Google Hangouts) 

-Colton 

[SophiaKosmaoglo]

Thanks Colton, I have already tried this in the many times that I went round in circles but I searched once again for "Google" and "Google Drive" in Course Settings > Apps and the Edu App Center and nothing came up. There are no apps installed in Course Settings > Apps.

Cheers,
Sophia

[vcarmer]

Google recently made some changes.  This is the response I received from Canvas.

Thank you for reaching out to Canvas Global Support! My name is Johnny and I'm here to help you with your case. I understand that you were hoping to use the Google LTI for students to submit their assignments via their Google Drive account. Unfortunately, I have to let you know that Free for Teacher accounts do not support this feature. Only paid Canvas accounts have the ability to add this feature to their Canvas instance. 

I know this may be disappointing news, but please don't worry. Your students can still download their Google Docs as a PDF or Word document, Slides as a PowerPoint file, and Sheets as an Excel file. Then, they can upload these files to Canvas using the File upload option. I hope this solution works for you and your students!

If you need more information about the cost of a paid Canvas account, our sales team is always available to assist you. You can contact them by visiting https://www.instructure.com/contact-us and selecting the option 'I want to connect with Sales' under the 'Which best describes your needs?' section. 

Please don't hesitate to contact Canvas Support if you have any further questions or need assistance. We are here for you 24/7 and always happy to help.

 

Johnny B.
L1 Canvas Support
support@instructure.com

[SophiaKosmaoglo]

Thanks for going to the trouble vcarmer! This is not a solution because the point of using Google (which I avoid using on principle), is to integrate collaborative tools with Canvas, which are completely missing from the platform. What is the point of the "Collaborations" menu item when there are no tools to collaborate with? Also, Johnny B. didn't say where the information that "Free for Teacher accounts do not support this feature" is available, preferably before or at the very least after one signs up and spends hours hunting for it.

[Fr9]

I did the same thing with my personal account but it didn’t work because it was not connected to the Canvas apps. So what I did is that I created a Canvas account with my Apple ID so it gave access to google drive and office 365 . If you have an Apple Account create a canvas account with it . Now what I can do is to create courses with my Apple canvas and add my personal account as role for example ( teacher , student, TA , designer)

Try it . 

[SophiaKosmaoglo]

Thanks Fr9, sounds promising but my Apple ID, which I use my personal email for, is the same one that I used to sign up to Canvas with. It's not clear how I would use my Apple Account to create a Canvas account. Especially as I've already created courses on my current Canvas account and these courses are live with students signed up to them.