I have selected text to speech accommodations for several students. It is working for all but one student. Any suggestions on why it isn't working for a student. I have already confirmed that it is checked in settings. 

Is there a way to change a student's email address without deleting the student?

Is there a way to give an assessment that does not affect the students' overall mastery percentage? We just wanted to give an assessment for our data and not to affect the grade or overall mastery that shows under the students profile.

I have an assessment that I am planning on giving my students tomorrow, and for some reason, the bubble sheets option is not showing when I select the assessment. The assessment covers 2 standards and is all multiple choice, so there are no TEI or sp...

When Mastery Connect creates the assessments for me in canvas, it gives the option to allow for multiple attempts-just as you would for a regular canvas quiz. But it doesn't seem to work. Can students have more than one attempt on a masstery connect ...

My students took a test the other day with a Guest Teacher (I was absent). I received a message from a parent stating her child did not have enough time to complete the test. When I am in class, this student tends to rush and just do whatever necessa...

Students have taken a teacher created MasteryConnect assessment.  Now that they are done, they can see their overall score/result.  Our issues is:  How do students see individual questions and the correct answer, so they know exactly what they missed...

Every time I log into Mastery Connect, I have to reset my password. When I try to follow the steps to change it, the "password" option isn't there. I have to use Mastery Connect for CFA's and Case21 and I hate that I have to get an email sent to me e...

I am trying to upload an assessment that has 2 passages and an essay prompt.  How do I upload this assessment so that the students can type in the assessment?

How do I unblock a person/community member that was following me on Mastery Connect?

Why do I occasionally get the message: something went wrong, when creating assessment. 

How do I change the single standard to multi-standard?

Is there a way to assign a test in Mastery Connect to only certain students?

My students only finished part of a math test on Mastery Connect. I do not want them to be able to access it at home. Is there a way to pause the test and reopen it on another day?

The New Teacher has been added as a collaborator in to the previous teacher's trackers so the data could be passed along to them. Will the new teacher be able to create new assessments within the previous teacher's trackers?

Is there an official definition by Mastery Connect and set of examples that explain the correct interpretation of "Mastery Comparison", "Near Mastery Comparison", and "Remediation Comparison"?

How to report a problem with a question.  One of the question only allows the students to click on one of the equations, and the others are unclickable.

I would like to create a quiz, where instructors can only select quiz questions from specific banks, varying degree of difficulty. MeaningQuestion Bank items are preset as Difficult, Medium, Easy, with a required number from each categoryInstructors ...

Does the Mastery Connect formative assessment platform allow students to pause and resume an assessment without losing progress on questions already answered?  For example, students are occasionally called to the office, leave early, etc., and their ...