Logging into Canvas

Document created by Canvas Doc Team Employee on Apr 3, 2020Last modified by Canvas Doc Team Employee on May 8, 2020
Version 9Show Document
  • View in full screen mode

If you cannot log in to Canvas, try using the steps below to log in to your account.

Verify Canvas URL

Verify Canvas URL

Verify that you are using the correct Canvas URL for your school or institution.

If you do not know which URL to use, you may need to contact your institution's IT department.

Note: Depending on your institution, you may need to log in via Single Sign On (SSO). This means you may need to enter your username and password on a login page that displays differently than the image above. For more information on logging into your institution's SSO page, contact your IT department.

Verify Username & Password

Verify that you are using the correct username and password.

  • If you use more than one Canvas URL, make sure you are using the correct login and password for each Canvas URL.
  • If your login and password were given to you from your institution and you are having trouble logging in, please contact your institution. (Your institution may have changed your login credentials.)
  • If you do not have a login and password, you may need to create an account.

Use Incognito/Private Browser

Something in your browser may be blocking your access to Canvas. To verify this, try using Chrome’s incognito or Firefox Private mode.

Request New Password

Request New Password

If you forgot your password, click the Forgot Password? link.

Request Password

Request Password

Enter your email address in the Email field [1]. Then click the Request Password button [2].

Learn more about resetting your password.

Note: It may take up to 30 minutes for your password reset email to send.

You are here
Table of Contents > Student > Logging into Canvas
1 person found this helpful

Attachments

    Outcomes