Google Submissions Create Duplicate Attempts with Assignment Enhancements

[OrgishN]

This may or may not be the correct place for this but, there seems to be a bug with Assignment Enhancements when students use the More button to select either Google Apps or Google Assignments (LTI 1.3). While the documents are converted into their respective Microsoft file formats and appear correctly in Speedgrader, Canvas registers two separate (but identical) attempts. 

Steps to reproduce:

1. Turn on Assignment Enhancements in Course Settings
2. Create an assignment with NO submission restrictions and unlimited attempts.
3. Student submits using Google Apps or Google Assignments (LTI 1.3).

If this isn't the correct place to report this sort of stuff, please let me know!

[jsailor · Accepted solution]

Hello, @OrgishN. This seems very strange and is not something that has been reported by other users. Would you mind submitting a support ticket for this so that our support team has more specifics around where you are seeing this occur and can dig into the issue? If needed, they can then raise a ticket for our engineering team to take a look at what might have changed to cause this. Thanks!

[jsailor · Accepted solution]

Hello, @OrgishN. This seems very strange and is not something that has been reported by other users. Would you mind submitting a support ticket for this so that our support team has more specifics around where you are seeing this occur and can dig into the issue? If needed, they can then raise a ticket for our engineering team to take a look at what might have changed to cause this. Thanks!

[OrgishN · Accepted solution]

Thanks! I will!