Sadly yes, I have tried a lot of different things. I even tried a couple of the workarounds offered in other conversations.
Below is a copy of the response I received from my support ticket. I tried most all of these suggestions.
Thank you for contacting Canvas Support. Sorry you are having problems with your embedded images in your course. I am happy to help you with this, I have looked into this issue and I am not experiencing the same behavior.
I would suggest these trouble shooting methods:
Update your browser
- updating your browser may fix any problems you have with Canvas, please see this guide
on which browsers are supported by Canvas
Clear your browser history
- Clearing your browser history, cookies and cache helps with accessing web pages which are causing you problems. Please refer to these guides, How to clear cache on PC
or How to clear cache on MAC
Open Chrome in Incognito Window
- Opening Chrome in Incognito Window will disable any Chrome Extensions/Plugins. This will help us identify if it is a browser related issue.
Here is how to access an "Incognito Window":https://screencast.com/t/TXHEVexXPHb
Try using a different PC - If you have access to a another PC or Mac, try viewing the Canvas page there and see if you get similar issues, if you do not get any issues, we can assume it may be an issue with your computer settings.
Check your Internet Connection - If you are using wireless, try connecting to cable if you can.
I hope this resolves the issue for you. Let me know if you have any questions!
Have a great day!
Since this appears to be an ongoing issue (I guess since Ocober 2017 - and resurfacing now), I feel that even if some one of these suggestions had worked, I can't really expect my freshman (and usually new to Canvas) students to to be running through these options when trying to do work in my course .