Can't add another instructor to the course

Community Participant

I am attempting to add another instructor at my institution (in my department) to my canvas class as a teacher.

I sent her an invite via the email option and got the message that the invite has been sent. However, she didn't get it. I attempted to re-send the invite, this time using her login ID, but I got the message that she had already been added to the course.

Her name is NOT on my list of enrollees in that section, however (even as a pending invite), and she still hasn't gotten the invite in her email or on the canvas dashboard.

Note, she has been using canvas at our college for a long time, so I am sure her account is validated.

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