Latest Topics

The latest questions and discussions in Canvas Question Forum. Ask a question, start a discussion, contribute to the global Instructure Community

Filter by Label:

We have a client who is looking to update an Articulate Storyline file with more current Covid related content in our staff-facing instance of Canvas. This is an existing course with active users, one module is being updated.When the zip. file (publi...

  • 0 Likes
  • 2 Replies

I recently graded a student's submission, but once I grade it, the course status asking me if I want to unpublish/publish my course still displays. Is it just me or is this a bug? Edit: I read an article saying that once you have a graded submission,...

  • 0 Likes
  • 1 Replies

My students (some 200 or 300 in each class) often create group themselves (in the "people" menu). Once groups are created there is apparently no standard way to find which group a particular student belongs to. For instance if I wonder about the grou...

Community Member
Canvas Question Forum
  • 3 Likes
  • 2 Replies

Canvas won't let me adjust the due date of an assignment even though the start and end dates have been extended for the course. 

  • 0 Likes
  • 1 Replies

Hi all, I recently had my students create their own copies of a jamboard to annotate and the submit as an assignment on Canvas, but when I go into SpeedGrader and try to open any of them I get the message "jamboard.google.com refused to connect. Does...

  • 1 Likes
  • 1 Replies

Simple request, maybe not simple execution. Similarly to the cries for help on not erasing or syncing over comments or any other feature in a school's SIS when the import/sync occurs from Canvas, the process for this doesn't deserve a workaround.It d...

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

Hello, I am using some auto graded assignments from a publishers website that is integrated into my Canvas course. When the assignment is completed the grade is then synced to my Canvas gradebook.  Sometimes I need to change the grade sent by the pub...

  • 1 Likes
  • 3 Replies

I have never seen in old quizzes a student being able to double space without doing a copy & paste from a website.  A student said they misclicked something when he was typing and it doubled spaced his answer in the text box.  Are there any shortcuts...

  • 0 Likes
  • 4 Replies

Hi everyoneToday I have an exam and many students are emailing me complaints saying that there is score is out of 100 points when it is actually out of 50. So a student actually has a 45/50, their Canvas gradebook is saying 45/100. I have to go in th...

  • 0 Likes
  • 1 Replies

I have a student for whom a "new quiz" will not load. When I go to moderate, it looks like she is in the middle of the attempt, but again, it won't open on her Chromebook, phone, or personal computer. I was on a video call with her for an hour trying...

  • 0 Likes
  • 1 Replies

I am in a professional development center delivering certificate and certification programs. We've expanded our use of Canvas this term, so I have a lot of instructors using it who were only teaching face-to-face previously. I'm hoping someone can he...

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

When a student goes to submit an assignment using Google with the new enhancement 2 options show up (see image).   What is the difference between them and which one is correct to use? We are not using the new Google Assignments LTI because it does n...

Community Participant
Canvas Question Forum
  • 0 Likes
  • 1 Replies

I registered a free Teacher account for trying out an External Apps integration using LTI but I can't the Apps tab in my account, either at the account level or the course level. Can someone help what I am doing wrong or missing? I confirm that the n...

  • 0 Likes
  • 2 Replies

I have a student who wasn't able to view our quiz because of some technical errors when I was making the quiz. I've fixed the errors, but without recopying a new quiz and assigning it to just this one student, is there a way for me to delete his old ...

  • 0 Likes
  • 1 Replies

Hi! I am trying to build a chatbot for a particular course using DialogFlow, the google owned chatbot tool.  I have a question around the integration of the chatbot in the production environment of the university. Could you please help me clarify the...

  • 3 Likes
  • 1 Replies

I'm an instructor who was just putting the finishing touches on a new rubric for a Canvas assignment. Then I clicked the assignment's "edit" button to check on something, but when I went back to the assignment page again using my browser's back butto...

  • 0 Likes
  • 1 Replies

Hello,  I wanted to know why I can't see any of my classes on my canvas page?  I was able to see my classes and do my assignments on Canvas earlier today, but now I can't. I contacted my school's tech support, but they also did not know why my Canvas...

  • 0 Likes
  • 2 Replies

Hi, I was wondering if anyone knows how we can see all the discussion activities (throughout the term) for one individual student!?Thanks

  • 0 Likes
  • 1 Replies

Hi,I was wondering if anyone knows how to make a "discussion" a prerequisite for the next section!? It seems that we can only add prerequisite for modules.Thanks.

  • 0 Likes
  • 1 Replies

Generally, when instructors choose "Copy To...", the dialog window appears allowing that instructor to "Select a Course", and the accompanying drop-down menu lists the current-term courses for that instructor. However, for one of our instructors (and...

  • 0 Likes
  • 4 Replies

Buenas tardesDesde hace tres horas estoy tratando de acceder a las clases grabadas y sólo se queda pensando la página y hace rato me apareció el siguiente mensajeThe service is unavailable 

  • 0 Likes
  • 1 Replies

Hi Community, I hope you can answer a question to an experience one of my instructors has had. The instructor has a Peer Review assignment set up where students will leave annotation feedback to one another on their assignment submissions. The instru...

Community Contributor
Canvas Question Forum
  • 4 Likes
  • 3 Replies

My Institution is running a limited canvas pilot for a small subsection of our classes. I am one of the administrators. I'm interested in somehow accessing the info presented in paginated screens from Canvas > Admin > Coursesinto a flat file so I can...

  • 0 Likes
  • 1 Replies

He creado una colaboración y quiero saber cómo la hago calificada, es decir, cómo le asocio una rubrica.

  • 0 Likes
  • 1 Replies

When i preview or when students view some quizzes, some of the equations do not show or are all screwed up.   Sometimes it works, sometimes it doesnt

Community Novice
Canvas Question Forum
  • 0 Likes
  • 0 Replies

I'm using new quizzes and would like to see how the students as a class performed on a given question, i.e., I want to identify "bad" questions that few if any students answered correctly.  I don't see how to do this. Because of COVID and using onlin...

  • 0 Likes
  • 2 Replies

I have a student who had an incomplete in my class in Fall 2019 and now he needs to complete two tests in Canvas to make that up. However it appears that that section now has some features disabled, so I cannot get into those quiz settings to change ...

  • 0 Likes
  • 1 Replies

The New RCE has an interesting option under Formats > Blocks > Div -- what happens when I select "Div"? I am looking for easy ways to control padding around an image in the new RCE since I can't control CSS (at least I'm under the impression that I d...

  • 1 Likes
  • 6 Replies

We are a newer client for Canvas about to finish our first term using the product.  We found out some time after going "live" that we had a number of "phantom students" enrolled in some sections (i.e., real students assigned a class in Canvas but nev...

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

Hello!We've created several SCORM assignments using Storyline 360 and are wondering what Canvas considers an "attempt" from a SCORM perspective. What we've noticed is that Canvas will record the grade and status for the first attempt, but subsequent ...

  • 1 Likes
  • 1 Replies