What is going on with Catalog?

Community Champion

We were told that Catalog would be the perfect fit as an online registration system, but when we implemented it, we found that it lacked so much capability (including basic design needs), only about 30% of it was useful. We were told that no future improvements are going to be made to this expensive add-on, including custom ones. And tech support doesn't know what Catalog even is. So what is going on with Catalog and making it a more useful product?