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[OPEN] Canvas notifications 'from' header only includes email address in non-iad regions

Status: Open
Published: Thursday
Engineers are currently investigating the issue. Description Notifications from canvas in non iad regions don’t include the default or custom labels applied before the normal from header and only ...
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Canvas Notifications

[OPEN] Add back the Lightest color row and white block for the default color picker

Status: Open
Published: Tuesday
Engineers are currently investigating the issue. Description We updated the default color options in the Text and Highlight color pickers in the Rich Content Editor (TinyMCE) to ensure accessibili...
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Accessibility

Canvas Rich Content Editor

[OPEN] Publishing pages does not update publish_at or updated_at data points

Status: Open
Published: Tuesday
Engineers are currently investigating the issue. Description Publishing pages edited in the past is not updating the publish_at or updated_at data points properly in the api. Expected Behavior F...
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API

Canvas Pages

[OPEN] Grades show as “NaN” or disappear in SpeedGrader for checkpoint discussions initially graded as complete/incomplete

Status: Open
Published: 06-30-2025
Engineers are currently investigating the issue. Description When a discussion with checkpoints is graded using complete/incomplete grading, then is changed to use points or percentage grading the...
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Canvas Grading

[OPEN] Page To-Do incorrectly displays utc time that is labeled as your time zone.

Status: Open
Published: 06-25-2025
Engineers are currently investigating the issue. Description When a page is added to Student To-Do and accessed on the Pages or Wiki tab of the course, the To-Do displays based on UTC, but is labe...
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Canvas Pages

Discussions imported from export packages created before sort_order was added to exports give page error on access

Status: Completed
Published: 06-25-2025
This behavior has been resolved and deployed to the production environment as of 6/18/25. Description When a discussion is imported from an IMSCC package where the sort_order is not included (any ...
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Canvas Discussions

New Analytics displays for users enrolled as Students in a course, even if they have admin access in a separate sub-account

Status: Completed
Published: 06-13-2025
This behavior has been resolved and deployed to the production environment as of 6/25/25. Description Users with sub-account admin access in one sub-account are able to view New Analytics in cours...
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Canvas Analytics

Account_id is updated when override_sis_stickiness is set to false

Status: Open
Published: 06-13-2025
This behavior has been resolved and deployed to the production environment as of 7/02/25. Description When using the API to update a course, the account_id is being updated when override_sis_stick...
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API

[OPEN] Unable to archive grading schemes when being used as default in any course.

Status: Open
Published: 06-09-2025
Engineers are currently investigating the issue. Description When grading scheme is in use as default for a course or account, it cannot be archived. The greyed out archive icon reads as “You can'...
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Canvas Grading

[OPEN] language packs are not being consistently applied on the Edit pages

Status: Open
Published: 06-09-2025
Engineers are currently investigating the issue. Description When any language pack outside of english is used the Edit page of the Assignments, New Quizzes, Discussions, Announcements and Classic...
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Languages

[OPEN] [Android] Teacher |"Unexpected Error" when creating a ticket from the report a problem menu

Status: Open
Published: 06-09-2025
Engineers are currently investigating the issue. Description Android users are encountering an ‘Unexpected Error’ when creating support requests within the Teacher app. Expected Behavior They sh...
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Canvas Mobile Apps

Submit assignment button appears active to students with no attempts remaining

Status: Completed
Published: 06-06-2025
This behavior has been resolved and deployed to the production environment as of 7/02/25. Description With assignment enhancements enabled, students who have no remaining attempts see a “Submit As...
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Canvas Assignments

[OPEN] Cannot edit blueprint locked discussion

Status: Open
Published: 06-04-2025
Engineers are currently investigating the issue. Description Cannot edit blueprint locked discussion Expected Behavior Should be able to edit blueprint locked discussion Workaround No workarou...
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Canvas Discussions

[OPEN] Checkpoint Discussions Replies should show correct submitted date

Status: Open
Published: 06-04-2025
Engineers are currently investigating the issue. Description When viewing discussion replies in the in-context view in speedgrader, the submitted time stamp does not change to match the reply bein...
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Canvas Discussions

Setting both discussion checkpoints to Complete in Speedgrader shows current grade as Incomplete

Status: Completed
Published: 06-04-2025
This behavior has been resolved and deployed to the production environment as of 7/02/25. Description When a teacher is grading a Discussion that is using Graded Checkpoints and has Display As Gra...
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Canvas Discussions

Graded checkpoint discussions within nested sub-accounts do not appear in calendar

Status: Completed
Published: 06-04-2025
This behavior has been resolved and deployed to the production environment as of 7/02/25. Description If an instance has graded checkpoints disabled at the root account, but enabled on a nested su...
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Canvas Discussions

Custom Gradebook Statuses colors don't apply to Checkpoint discussions

Status: Declined
Published: 06-04-2025
This behavior has been marked as resolved as it will not be fixed. Description Custom gradebook status colors don’t apply to checkpoint discussions. Expected Behavior The custom status color sho...
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Canvas Discussions

Attendance Report not generating

Status: Completed
Published: 05-30-2025
This behavior has been resolved and deployed to the production environment as of 6/17/25. Description Attendance report not generating. Expected Behavior Attendance report should be generating. ...
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Canvas Account Settings

Attendance not passing grades over to the gradebook

Status: Completed
Published: 05-30-2025
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description Roll Call Attendance is not syncing grades to the gradebook. It also does not generate th...
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Canvas Grading

Duplicate assets due to redirects

Status: Completed
Published: 05-30-2025
This behavior has been resolved and deployed to the production environment as of 6/27/25. Description When a user clicks on a classic quiz from the modules or assignments page, the classic quiz pa...
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Canvas Analytics