I created a PDF of two excerpts and uploaded to MC.  The students cannot see them when they load the test.  I can on my side. What am I doing wrong?

I do not see a location to create an assessment and to upload my google form into Mastery Connect.

student accidentally submitted early. Tried to add a second attempt for him to complete the assessment as I could not figure out how to undo. THe screen showed multiple attempts but the system would not allow him to do more than one. Anyone else ever...

How do you get the answers to show up on a quiz created from the mastery connect item bank?

We currently use Mastery Gradebook and Outcomes for students... how does Mastery Connect sync with the rubrics and tracking we already use? Or is there a plan in place to connect the two. Is the idea that Learning Mastery in Canvas will be replaced w...

When I complete an assessment (rubric based) in mastery connect, sometimes on the assessment page it lists it as complete and reporting. Other times, even though every student has scores and I have put the scores in the very same way, it says it is n...

How do I allow students to see their scores upon completion of tests and quizzes if I do not have an admin feature?

The 3rd Grade team cannot use assessment that are pre-created in MC. When cloning the assessments, teachers receive an error message that the standards are not aligned to the tracker. When attempting to realign the standards, the standards naming for...

We are following the Next Generation Standards, our assessment have multiple Standards. How can I add Multiple Core Standards, so we may take our Benchmark and have the proper performance expectation.  

While taking an assessment...the program would not allow them to change their answer once something was selected?  It gave the error message...only 1 answer is allowed...thanks for any help ahead of time.

Is there a way to "push" Custom Reports out from district level to school level administrators?

We are trying to connect quizzes made in canvas to the tracker. When we try to sync through the the Mastery Tracker within a course in canvas, nothing pops up to sync.  I have attached screenshots for understanding. What do we do to get the canvas co...

Today I gave a quiz and some students were absent. I do not want them to complete or have access to the quiz outside of classrtime. How can I restrict access to the assessment

I have four 8th grade class trackers and they all show data from the baseline assessment taken by the students. However, when I try to create my custom reports, one of the classes comes up as 'NO DATA'. Please advise as soon as possible because this ...

I'm trying to add a raw score to a standard to average with the other grades but my raw scores will not save. They simply disappear and the grade is not changing.

I have students missing from my Mastery Tracker that are in the Canvas course I have linked to it. It has already been synced today and attempting to manually add them results in an "access denied" error. How do I get them added?

We are using mastery connect through canvas. Teachers added trackers through canvas. From their own classes page, we can see those trackers and that they are linked to students. However, from the mastery connect admin page, those trackers are not sho...

I am wanting to have a tracker as an administrator that would allow me to see all students enrolled in a course, rather than looking at individual teachers. If I create a tracker using a file to upload the students, will it collect data from the teac...

Also I am an administrator and I would like to see the assessment reports as well how do I gain access to view these reports?

I created an assessment in Mastery Connect. I had to add questions from another assessment. Which meant I had to clone the original assessment. Now I want to create the assessment and my screen is spinning.  I have an error message that states test i...

At the end of their assessments, students get a grade percentage and also a preview of which standards are on that assessment and how many questions they mastered for each standard. Is there a way for students to go back to view that information abou...

Good Morning,I am the Principal of my school. I no longer see the "Admin" tab on your website. I would like to manage my staff accounts and log in as one of my teacher's, but I do not have this tab anymore for some reason. Can it be returned please? ...

I'm having trouble uploading an assessment. I have tried as a PDF and a Google Doc. It says it is uploading but it never does. 

How do I upload a paper answer document after uploading the assessment? 

Does a teacher do this? 

For students taking benchmarks in mastery connect, how do we activate immersive reader for students with those accommodations?