New to this....Student has been absent.....test window was extended....trying to log him in to take assessment and once I put in the # of the test it goes to a blank screen.....

In the Learning Mastery gradebook view the slide-in menu on the right-hand side that shows different levels of mastery does not match my levels of mastery. How can I change that menu to reflect my levels of proficiency?

I came across an assessment that I used for my class that they all made Basic on.  I started to research the questions and the key and noted the key had 5/12 wrong KEY ANSWERS that the students actually got right.  How do I correct the KEY?

There is a teacher that is getting email notifications every time she fills out a grade for a student on a specific curriculum map.  I went into her email notification settings and nothing is checked. I'm puzzled..would you be able to help?

There is a teacher that is getting email notifications every time she fills out a grade for a student on a specific curriculum map.  I went into her email notification settings and nothing is checked. I'm puzzled..would you be able to help?

I am an instructional technology coach and I have an English teacher trying to assign an essay using the Essay with Rich Text question type. It allows you to select multiple standards when picking the question type but when you finish creating the qu...

I would like to review an assessment with students that includes their answers. Am I able to print the test with their answers in Mastery Connect?

Every time I attempt to create an Item for Mastery Connect, I receive the error message attached. 

Our 5th grade team shares students. On one of our teams, there are three teachers. The reading teacher can see the breakdown of the reports on our last test for two classes, but not for the third. Anyone know how to change the settings to allow her t...

Seems like such a simple issue, yet no option is available.I created a test in MasteryConnect, but aligned it to the wrong standard. You would think I could edit the test, but you would be wrong. Changing the standards is not allow. Rather than makin...

Can the teacher see the student annotations after they take the assessment in Mastery Connect?

Hi there,I am an administrator for Sinclair Elementary but when I run my reports in mastery connect, I see division wide information.  I am not sure how to view reports for my school only. Any help would be great.Cyndi Stephens 

If I sent a pdf file through MasteryConnect, can the students still use the tools and accommodations?  I set up a practice test, clicked all the appropriate boxes for students to use in tools, but the students were unable to use them, i.e. highlight,...

But I do not know where or how to generate an access code for students to access assessments. I thought it 

I have 2 new students this 2nd quarter.  They are on my skyward roll but do not come up on the SIS??How do I add them to a tracker? 

In creating an assessment, I have came across several questions that are aligned to the wrong standard.  Is there a way to correct this? 

I am an administrator. How do I find how my teachers classes did on the BOY Science Assessment?

I would like to provide each school with a test coordinator that has the ability to restart a benchmark test that has been accidentally submitted.  Which role would I give this person?

I am an admin and I am creating district benchmarks for our winter assessment window as I have done for several previous windows.  However, after creating the assessments under the Admin Benchmark index, they are only showing up in my personal assess...

I teach math and I had a student accidentally turn in their quiz and they had not finished. How do I open it back up so they can complete it? 

Would it be possible to add a new tab to students homepage that would indicate assignments that are over due and assignments that are currently due?

I have new students arriving and I want to give them the placement test that I gave to students in May. They are not on a tracker yet. I heard that I can use a code, but I don't know how to do that. I hope you can help.

Mastery Connect will make a score translation to color, but won't translate to a percentage score to 4 point scale.  For example, now MC will make a color translation.  93%=blue.  Could MC make a score translation to a 4-point scale? 93%=4?  If a stu...

Is there a way to analyze each cloze question?  Now one can analyze the cloze question's total points, but one can not analyze each individual cloze question.  I have to make 15 individual questions to analyze each question.  I would like to make a 1...

Can I create 1 test and randomize it from class to class to alleviate some of the cheating?