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We are receiving reports from staff and students that their profile pictures have disappeared.  As the Canvas admin when I go to People for the whole district there are no profile photos, only initials.  This is a change from yesterday.  Was there an...

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A teacher entered grades and submission comments for half the class.  She was grading one question at a time and clicking the update for each student before going to the next student.  The next day, when she wanted to continue entering grades for the...

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Canvas Question Forum
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I have used Panopto before, but it was integrated with my institutional address by my IT team.All of the solutions here and elsewhere say that Panopto is some hidden option in Canvas LMS. It's not there. Where do I start? I can use it when I log in t...

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Canvas Question Forum
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We are a publishing partner and often will use mailinator accounts in our development courses for test student accounts. We have noticed over the past few weeks that our dummy mailinator accounts are not receiving emails. Has Canvas stopped sending e...

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Canvas Question Forum
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Hello, I had a Canvas profile picture that was perfectly fine and it has now disappeared. I am not able to upload it again.  What explain this? I find it bothersome that something like this could change without my approval. Now there's a way to take ...

Community Member
Canvas Question Forum
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I'm trying to upload a document from my google drive that has fillable text boxes.  (i.e. here's a question, answer it in the box below, etc.).  This is an assignment.  I want students to open the assignment, respond, and then submit the assignment. ...

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Canvas Question Forum
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When I first create a new module in Canvas there is a great drop-target to upload files.  This drop target stays around as I add content until I navigate away and come back.  Then it disappears.  At this point, I have to go through a multi-click proc...

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A quiz is set as an assignment with students allowed to see the correct answers at a particular date and time. Is this also the time when correct grades are posted? (assuming that automatic submission is set?)

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I created a small quiz and now I want delete it from a course.  But when I try I get this message.  "Cannot change the due date when due in a closed period."  I am not trying to change a date.  I want to delete the whole thing.  This is a short multi...

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Hello, has anyone used LoreeDesign (Soaring Ed) before? I'd like to know the difference between Loree and DesignPlus of CidiLabs. Thank you

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Canvas Question Forum
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Hello everyone, I am in need of converting question banks into item banks. I used to create classic quizzes, migrate them,  and export them and then reimport them as item banks. However, the classic quizzes function has been disabled at my university...

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I have chapter discussions in each module for my Statistics class. They are graded with Checkpoints: the Reply to Topic is worth 3 points and the one Additional Reply is worth 2 points, for a total of 5 points. But when I look in the Assignments list...

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Canvas Question Forum
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I have a professor who would like to use questions from multiple sources to create a new assessment. Is there a way to sample question groups and then save the result and sample from it? We have used the question group feature successfully, but need ...

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Canvas Question Forum
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We just discovered that we (IDs, Learners, and Faculty) are all unable to view images within any course if they are using the Safari web browser. We checked other browsers and images all appear just fine, it's just in Safari that this is happening.Ha...

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Looking for any ideas on possible causes of an LTI access problem.   One student trying to access my Java server on his laptop sends a bad LTI request. When he uses his desktop at home he connects fine.  Hundreds of students for over a decade have no...

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As the title, course image is not loading. It is irritating some teachers. Anyone know of a fix? 

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Originally the course copy interface had all content selected by default and it was awful. Faculty would accidentally not change it to select content and get a full course copy at the worst times. At some point it was changed, so neither all/pick ite...

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Currently all of the students' state or diagnostic test results are located on several different platforms that the students don't have access to. I have a secondary principal who is wanting her students to take ownership of their test results and ha...

Community Contributor
Canvas Question Forum
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Dear community,A student of mine made a lot of assignments before the summer holidays.After the summer holidays upon logging in he told me he lost a lot of the made content in those assignments and it was no longer visible.Is this possible? For examp...

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This is a new issue that I first noticed on Friday. Several of my assignments, mostly quizzes, are not populating in the Gradebook. This is a huge inconvenience, as I have had to hand calculate the grades for almost 200 students. Anyone else having t...

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I think i might need to redo syllabus to setting up profile cause i am confused on whats what my discussiion 1 posted but yet i dont know what it is asking my next  

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So I had deleted an exam column and had to recover it - and this forum helped (thank you). However, now their grades are in "blue" and I can't type over them, and they're not being calculated into the students' overall grade. How do I fix this? 

Community Explorer
Canvas Question Forum
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I use a Discussion Board for having students sign up for dates to present their speeches by using "Reply," then posting "To sign up for Tuesday, November X, click Reply." Then I click "reply" at the bottom of my post, and it posts it.  I want to be a...

Community Contributor
Canvas Question Forum
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Hello, I gave an on demand essay to my students as I was out for the day.  I put them on Go Guardian, and I even put in a Torjan Horse in the prompt.  (Tiny white letters that said "include the word 'hockey' in your response.)  However, when I look a...

Community Novice
Canvas Question Forum
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Hey, I'm a bit unsure about a message I sent through Canvas. I'm wondering if it went just to me, or to the whole class. In the "To:" field, it only shows my name, and the message is only in my sent folder. I can see an option to add all 60 classmate...

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I am a new student and my course starts tomorrow. It is an online course. I have logged into the student portal with my personal email and it says that I am enrolled in the course, but when I log into canvas with my new TAFE email it says I am not en...

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My instructor says her end is showing the assignments as published, but they are not showing in my portal. She has advised me to start a ticket with Canvas. How do I do that?

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I post answer keys as Pages within Modules (below the Assignments) so that support teachers may have access to assist students.  These Pages remain unpublished, yet are viewable to teachers, as allowed.  ***Is there a way to protect these Pages, so t...

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PLEASE HELP! I was cleaning up some stuff and accidentally deleted the first exam of the semester while in the grade book! Now it's gone, along with the students' grades on the exam! How can I get this back?Lisa

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When an assignment is created there is the option for "paper copy submission" which is great. However students can't see that option displayed. It just gives them no option to submit. Can we get an option to display "paper copy" to students so they r...

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