Our Elementary Sub Account is set with a Mastery Scale of FOUR Mastery levels: Insufficient EvidenceDevelopingApproachingMeets However, we have a special project with our Office of English Language Learners who would like to use the WIDA Levels of la...

Hello, I would really like to know if it's possible to edit the icons available in the canvas navigation menu. For example, changing the icon of the "control panel" button and adding another button, an extra button in the menu. Is this possible? If s...

Whom would you recommend as a 3rd Party Service for remediating Adobe Acrobat PDF's?  

Has anyone noticed an issue in Speed Grader where, after leaving an overall comment on a student’s assignment, the comment appears on a separate white page instead of displaying in the comment box as usual? I’ve seen this occur a few times recently a...

I have a TA who sent me a screenshot showing that one of the courses they are enrolled in says they have been dropped from course. However, I can see they are still active for the course when I look as an admin. What could be the reason for this?

Technology Admin Have Google Drive LTI 1.3 in Canvas, and when trying to use as a submission type students are receiving this error. I have gone through google support and all of our Google Drive sharing settings are open and allow sharing outside ou...

Hi. I am wondering about best practice for this issue. I can think of three ways to do this. (a) Have one quiz. Assign students to groups and manipulate start and finish times. (b) Have one quiz. Adjust student times after they have started the exam ...

Hello, We are having an issue with some of the final course grades calculated in Canvas for several students at our school. Here is the context: - I performed a grade export at 8:00 am on October 16th for all the course grades in the school - I perfo...

When some students go to access our Canvas page, they get a page saying invalid URL. I have tried rebooting, using different browsers, clearing the cache, and using different wi-fi networks (including a personal hotspot), and the error still appears....

Hello! I'm working on Outcomes and need to build reports to show results at course, program, and institutional levels. I also need to show the hierarchy of outcomes so it is visibly understandable how they are related/nested. I haven't been able to f...

Problem Canvas is not persisting the Google LTI 1.3 connection when editing existing assignments. This issue has been confirmed across multiple users. Symptoms Error message: "Page Error: Something broke unexpectedly. If you have a moment, click here...

Hello,I am seeking confirmation from IT/LMS Admin specialists regarding the interpretation of a specific pattern in a student’s Quiz Log, where NO third-party proctoring software was used.The quiz attempt was taken on a Windows OS machine that experi...

For some reason I cannot get the fill in the blanks to trigger the dropdown. I have cleared my history, tried typing the question, copy and paste from the example. I cannot figure out why the options are not showing in the dropdown.   

A teacher entered grades and submission comments for half the class.  She was grading one question at a time and clicking the update for each student before going to the next student.  The next day, when she wanted to continue entering grades for the...

We are a publishing partner and often will use mailinator accounts in our development courses for test student accounts. We have noticed over the past few weeks that our dummy mailinator accounts are not receiving emails. Has Canvas stopped sending e...

Hello everyone, I am in need of converting question banks into item banks. I used to create classic quizzes, migrate them,  and export them and then reimport them as item banks. However, the classic quizzes function has been disabled at my university...