我该如何获得有关 Canvas 的帮助？

Yes

通过使用帮助菜单，您可以获得 Canvas 的帮助。帮助 (Help) 菜单生成资源列表，用来帮助您使用 Canvas。Canvas 根据所有注册课程内的身份显示链接; 例如，如果您是一个在一门课程中有讲师身份的学生，那么，帮助 (Help) 菜单将向您显示学生和教师可用的链接。

本教程概括介绍您所在机构的帮助 (Help) 菜单中可能包含的默认帮助链接。但是，您的机构可自定义 Canvas 帮助菜单，隐藏默认链接与作为资源创建自定义链接。

注意：根据您的机构，帮助 (Help) 菜单或许不可用。

00:07: How do I get help with canvas as a student? 00:10: At the bottom of global navigation, click the help link. 00:14: Depending on your user role. There are 7 default links for help or feedback. 00:18: Search the canvas guides ask your instructor. 00:21: A question ask the community covid-19 00:25: Candace resources. 00:28: Video conferencing guides for remote classrooms report. 00:31: A problem and submit a feature idea. 00:35: Your institution they reorder or remove the default links. 00:39: Your institution May remove or modify which length displays as a featured 00:43: link and which link displays the new label Leslie, 00:47: your institution can include custom links in The Help menu. 00:50: Custom links may include pages to phone numbers support 00:55: information and other resources. 00:59: The search, the Candace guides link helps you search canvas documentation for information 01:03: about features in canvas. 01:06: Ask your instructor. A question, link allows you to contact an instructor Ortega 01:10: and any of your active courses directly from the help page. 01:14: And of course drop-down menu. Select a course that relates to your question 01:18: in the message field. Enter the message for your instructors. 01:22: When you're done, click the send message button, replies will be sent to 01:26: your conversations inbox. If your course, includes more than one instructor 01:31: or top, your message will be sent as a group message to all instructors. 01:35: Tas in the course. 01:37: He asked the community link allows users with an instructor, TA or desiigner 01:41: Bass troll to collaborate with other members of the canvas Community for answers to Canvas 01:45: questions. This link directs to the finance through space in the canvas 01:50: community. 01:52: The covid-19, Candace resources link allows users to view tips for 01:56: learning online, using canvas. 01:59: The video conferencing guides for remote classroom blank allows users to access 02:03: guides and resources for using web conferencing and remote classrooms and 02:07: online courses. This link may not appear in your canvas help 02:11: menu. 02:13: The report, a problem link helps you report problems and canvas. 02:17: You may find a faster response to your question by searching the canvas guides. 02:21: But if you can't find an answer, you can submit a ticket and get 02:25: support help. 02:27: In the subject field, create a subject for your ticket. 02:31: In the description field, describe the problem you are experiencing in canvas, 02:35: please be as detailed as possible to help troubleshoot the problem in 02:41: the drop-down menu. Three, select the statement that best describes how the problem 02:45: is, affecting you. When you're done, click the submit ticket button 02:49: depending on your institution support schedule, you'll receive a reply 02:53: as soon as possible. 02:56: The submit a feature idea, link allows you to submit feature ideas to Canvas 03:00: this link directly to the feature ideas space in the canvas community. 03:06: This guy covered how to get help with canvas as a student.

打开帮助

在全局导航的底部，点击帮助 (Help) 链接。

注意：取决于您的机构，帮助链接的名字和图标可能不同。

查看默认链接

根据您的用户身份，有七个默认链接用于提供帮助或反馈：

搜索 Canvas 指南 (Search the Canvas Guides) [1]：搜索 Canvas 指南，获取与 Canvas 功能相关的信息
新型冠状病毒 (COVID-19) Canvas 资源 [2]：用户可以在线查看教学资源
远程课堂会议指南 [3]：用户可以查看和搜索在远程课堂和在线学习中使用会议的指南和资源
报告一个问题 (Report a Problem) [4]：向我们的支持团队提交与 Canvas 有关的问题
向讲师提问 (Ask your Instructor a Question) [5]：询问讲师关于课程材料的问题，或向他们发送消息
向社区提问 (Ask the Community) [6]：与 Canvas 的专家以及您的 Canvas 同学交流与 Canvas 功能相关的想法和解决方案
提交功能想法 (Submit a Feature Idea) [7]：提交与改善 Canvas 有关的想法
显示欢迎访问 [8]：查看欢迎访问来进一步了解 Canvas