Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
fdalal
New Member

Quiz and Item Analysis

Jump to solution

Not sure if anyone else is experiencing this but in the last week all quizzes given within the new quizzing system for all instructors in my department has populated "no reports yet" under the "Moderate">"Quiz and Item Analysis" section.  Usually the item analysis is back within 24-36 hours.  It has been 5 days for some of us and still no results.  We heavily use this to determine which questions were most missed, what the students were answering and what alternate answers to give them credit for.  Is anyone else having the same issue?  

Labels (1)
0 Kudos
1 Solution
greydon
Instructure
Instructure

Hello @fdalal 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with generating reports and analytics. We understand this was posted a while ago and canvas every once in a while may experience one-off errors or disruptions like this. However, everything should be up and running. Should you still have an issue, please reach out  to  support directly.

Because of the complexity of the issue, and the concerns for privacy, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767 

View solution in original post

1 Reply
greydon
Instructure
Instructure

Hello @fdalal 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with generating reports and analytics. We understand this was posted a while ago and canvas every once in a while may experience one-off errors or disruptions like this. However, everything should be up and running. Should you still have an issue, please reach out  to  support directly.

Because of the complexity of the issue, and the concerns for privacy, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767