SCORM Upload Errors

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mjacobson1
Community Explorer

I am having difficulty uploading a SCORM zip package. I click SCORM, Upload, select the .zip file to upload. The progress bar just keeps churning and several minutes later I find that there was an error uploading the file. I have tried SCORM 2004 v4 and SCORM 1.2. Settings panel shows upload size is 50,000 MB - the zipped file = 652 MB. The package includes 4 five-minute videos.

What else can I try?

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JeffW
Instructure Alumni
Instructure Alumni

Hi @mjacobson1!

I am sorry to hear you have been having issues getting your SCORM packages uploaded. I do know that there had been an issue with SCORM uploads recently in US based instances.

If you are still experiencing trouble, definitely reach out to Canvas Support so they can assist and document it properly if needed. 

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