To do list

[MireyaMera]

To do list is not updating and deleting past assignments completed and graded, already tried deleting app and re-downloading. Only a problem on the app and not dashboard.. advice?

[greydon · Accepted solution]

Hello @MireyaMera 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with you to-do list. It sounds like  the issue is stemming from  the app only and  not on a regular internet browser. Normally, deleting the app and  re-downloading it  should  resolve an issue like  this but you may want to consider deleting  the cache on your device as well. 

https://community.canvaslms.com/t5/Canvas-Student-iOS-Guide/What-Student-app-options-can-I-manage-fr...

If you still are experiencing issues, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767 

[LMScomparison]

@greydon 

I don't know if you're a software developer or just providing answers, but you seem to answer on behalf of Canvas.

What is being asked here is very basic. The fact that Canvas hasn't fixed this for years is at best embarrassing.

As a software manager, parent and formal university instructor having to use Canvas, let me say this:

1. Significant gaps between apps and desktop versions are amateurish, to say the least.

2. If you can't provide a sorting or filtering function, you don't really have real software engineers on staff - why? Please choose another industry.

3. Bug test your products. Seriously.

4. You might not directly "sell" to your end users, the students themselves. But the students who use your software today are in charge of your future. Ignore your consumers at your peril. Or would you not want to stay in business?  ¯\_(ツ)_/

[Renee_Carney]

Greetings @LMScomparison (Anne)

We greatly appreciate diverse thinking, opinions, and perspectives in this forum, but we expect these to occur with kindness and respect.  Please refer to the first guideline in the Community guidelines? As a fellow thought leader (and I see you are an accomplished keynote speaker in your field) may I encourage you to build others up instead of leveraging shame or fear? We're all in this together. Thank you. 

[JBranahl]

I don't know if my problem is exactly the same, but for our students using the iOS app, their To Do list is not updating when work is returned to them by the instructor for re-submission. Whereas, in the browser, if an assignment is returned by the instructor it will appear in the To Do list again.

I have tried the suggested fixes (deleting and reinstalling app, deleting cache) and it has not resolved.