I accidentally created a student account instead of a parent account. Now, when I try to create a parent account with my email address, Canvas won't let me do so because it says the email address is already in use. How do I resolve this error?

I keep getting these two errors when I try to sync Canvas to PowerSchool.  What am I doing wrong?  Grade exchange job failed. Status in SIS: failed -producer_failure - 5d6d7479-e010-4aff-a2eb-938bf33c4370 - Non-retryable failure to process grades exc...

My college is no longer going to pay for access to Studio. How can I easily move the hundreds of videos I have in my Studio Library to Course Files or as Embedded Videos?

Is there a way to separate only missing assignments in the Dashboard view or any other view in the application?

I have published my course, but when I go to the "People" tab, there is no option to "Add People." This is what the guide says I need to do to add students... am I missing something?

I am in the IT department and an admin for our school's Canvas account. An instructor informed me that students have been trying to contact instructors by navigating to the teacher's profile via the People list in the class. However, when either a st...

"He creado un curso de 10 módulos. Quiero que 3 estudiantes tengan acceso a los 10 módulos, y que los otros 7 estudiantes solo tengan acceso hasta el módulo 4. ¿Cómo puedo configurar esto?"

Our participants or Students are not receiving email notification when new announcements are posted.  Any suggestions? 

I teach programming courses and get my students to upload files(.py, .cpp, .h) into Canvas for me to grade. When I am grading in SpeedGrader, it pulls up the files for some of my students and buffers (endlessly) for other students. Before anyone says...

I keep getting this error when I try to link a MasteryConnect Assessment to an existing Canvas Module:Uh-Oh!This assignment is already linked to a Mastery Connect assessment.There is no way that I can see to override this error.

I realize this has been discussed to an extent before, but I believe this should still become a feature. There are certain moments when it is convenient for the teacher to be able to do this. For instance, I published an assignment before realizing I...

In the past, when a student sent me a message in Canvas, I would get a copy of it in my work email. When I replied to it in my email (either by Outlook or by Apple Mail on my personal laptop), the student would receive the reply in Canvas, and my rep...

I've not seen this before but in the new school year that has started late last week, a few students are seeing not just their homework but homework assignments from other classes. I have confirmed with looking via Student View but can't figure out w...

Context: I run a large scale apprenticeship with hundreds of users. Since i took over, ive essentially been doing what was thought to me.... copy a canvas course and assign people to it whenever i needed a new course. And i run 4 courses 4 times a ye...

Hello! I began embedding my daily slides into Canvas using the plug-in tool and choosing Google Apps. I then select the file. The first time I did this, I was required to log in to authorize the connection to Google. I did and I can see the slides. U...

We have disabled access to Classic Quizzes for our entire school as we want them to use New Quizzes. However, they still have the option to create and edit Question Banks, which are no longer useful because they don't work with New Quizzes. This has ...

Hello,I am an AP-Literature teacher. My students will take the AP test digitally this year. College Board's platform for the test is called Bluebook, and for multiple choice questions, students have the ability to make answers they believe are incorr...

We are having trouble importing a Canvas quiz shared from an different teacher. The import content report under current jobs shows completed, but it isn't showing in a module selected or in Quizzez. However, it only worked if downloaded as a zip file...

How can you save the progress on an annotated document. Students are losing their work if it is a 2 day assignment.  In the past, I have used Kami which automatically saves.  My district has blocked student access to Kami.   The annotator with Canvas...

Hi everyone, Normally, our students receive the standard login page to create an account when accepting a course invitation for the first time, where they can choose a password and set their time zone. However, some students receive an error message ...

i want all the assignment submissions to be included in a different subject (because it was an integrated subject set and the assignments are worth marks in both PE and Science).THis is so that I dont have to re-enter th e 180 marks from the PE assig...

I am trying to create a CSV, Word, or txt file to batch import numerical quiz questions. I found CSV and Word templates for multiple choice, that will then go through a QTI. But I have not found a similar template for numerical answers.

Hello!I've tried every which way to print or then download and print my class syllabus on both Chrome and Microsoft Edge. It keeps pulling up only the one page that I'm on rather than the entire document. I've tried right-clicking to print as well as...

Not able to use Microsoft OneDrive integration tools very recently. Staff now get this message:   We've checked the cookie settings and nothing wrong with them. Problems seem to have arisen with the recent update of the Edge browser. Strangely, the ...