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The latest questions and discussions about Canvas LMS. Ask a question, start a discussion, contribute to the global Instructure Community

When a user clicks "Report a problem," who receives that ticket? Does it go to Canvas, or does it go to the field admins? 

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Canvas Question Forum
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Hi! So our college started a new program a few years ago so we're still trying to get a footing on what we're doing, specifically with tracking our students' work in the program. We serve about 80 students in the program. At the end of each quarter, ...

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Canvas Question Forum
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Good afternoon and Happy Friday! I am attempting to assist a professor who is wanting to get some data from her assignments such as its average. After doing some research, New Analytics seemed like it'd be our best bet, but when we went into the New ...

(Community Explorer)
Canvas Question Forum
Solution Posted: Friday View Solution
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Hello! My institution is pushing out a new Blueprint shell to be implemented SU24 term. The problem is that the SU24 courses have already been automatically created and synced to a previous blueprint, and students/professors have been enrolled to the...

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We are retiring a past LMS and would like to store the old classes on Canvas. Is there an easy way to load these, not one by one, into Canvas, with student data? Thanks for your thoughts.

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Every time I add students or teachers into a Course, there's an invitation displayed on the Dashboard of them. And if they do not accept this invitation, their status will still be pending and they can't enter this course, either. If they cancel the ...

(Community Explorer)
Canvas Question Forum
Solution Posted: Friday View Solution
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When all students are completed, or withdrawn from a course and there will be no more enrolments into that course, how can this course be permanently removed from the Teacher Dashboard (but with access from Admin)? If a course is concluded, is there ...

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Someone told  yesterday that Canvas is the one that is doing this havoc that is happening in the courses. Another Rep in another school was told by a Canvas representative that this is a feature they turn on I guess recently (the last 6-8 months). WH...

(Community Novice)
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I have multiple mails appearing under the same user when i search for them in my People page. What could this be?Could it be that someone created multiple mails and accepted the invitations but due to cookies the system associates all those emails to...

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Canvas Question Forum
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Please, could you tell me how to create a flashcard for a Canvas course? 

(Community Member)
Canvas Question Forum
Solution Posted: a week ago View Solution
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Are videos transfered into other languages such as Spanish? How do you transfer to the alternate language?

(Community Novice)
Canvas Question Forum
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I am having an issue printing exam statistics. The view is fine in the browser, there is no change with adjustment of margins, zoom etc. I have tried multiple browsers (firefox and chrome) and printing to pdf (adobe, microsoft print to pdf) and print...

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Canvas Question Forum
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For the past couple days, I've been experiencing a strange glitch on Canvas, in which the website no longer displays properly. I've tried using other browsers and restarting my computer, but nothing has brought the website back to what it is supposed...

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I have an instructor that's asking what order (if any) the To Do list is in? I spot checked all of the tasks in the attached screenshot and it's not by the student submission date or when these assignments appear in the modules. I couldn't find an an...

(Community Participant)
Canvas Question Forum
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Hi, I am a student and I have accidentally resubmitted an assignment that I have already submitted on time. Now the assignment becomes late and the submitted file is wrong as well. When I submit again with the correct file, it is still marked as late...

(Community Novice)
Canvas Question Forum
Solution Posted: a week ago View Solution
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Here is a question from one of our students: Do you know how to retrieve a written assignment on Canvas? I wrote a reflection and went to add a picture and then my text disappeared! Took me 2 hours to write! Where would my draft be? I've noticed in o...

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Canvas Question Forum
Solution Posted: a week ago View Solution
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There appears to be a discrepancy between the individual assignment scores (KBAs) for the students and their total marks. While the individual scores seem accurate and relevant, the final totals don't reflect the sum of those scores.

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On the right side of the screen in Dashboard mode, there is a To Do list showing me the assignments and discussion posts that students have submitted which I need to grade. I'm wondering what generates that list? For some reason I receiver alerts for...

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Canvas Question Forum
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How could I export quizzes, with correct answers, from Canvas to an MS Word doc? I would like to use something like a Common Cartridge or QTI export and convert it to an MS Word doc that shows the text of the questions, their responses, and which one...

(Community Participant)
Canvas Question Forum
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Good Afternoon Each term I manually create sandbox courses for faculty.  I want to make this process automatic.  Is there a way to create a sandbox course for each course listed in the system each semester?  If this process needs to be completed by t...

(Community Member)
Canvas Question Forum
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I am organizing peer assessments through which students' tasks will be evaluated. The issue is that, to avoid deviations in the grades (both positive and negative), I don't want students to be able to view the grades their peers have given them until...

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Canvas Question Forum
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I am wondering if anyone has created steps or documentation that will allow our SIS (Synergy) to automatically create and associate observer accounts I am looking for more information on getting parents involved and thought it there observer accounts...

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Canvas Question Forum
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Is there a way to delay send a message in the canvas inbox?That way, I could write a message today and send it next week.

(Community Member)
Canvas Question Forum
Solution Posted: a week ago View Solution
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Hello,  Hope you are all well.  Has anyone have happened to encounter an issue with Quick Check or know how to solve this problem: After coping a table from Word and pasting it into Quick Check, the grid does not show up with the table in Quick Check...

(Community Member)
Canvas Question Forum
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Is there a way to make an export of all courses that are used as templates for specific subaccounts?   I am looking for all course numbers that are templates in our rootaccount en subaccounts. I have admin rights.   Thanks!

(Community Participant)
Canvas Question Forum
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Hello, we're an NGO that are the official advocates (translators) of Khan Academy to the Bulgarian language. Recently we wanted to curate our own course offered to students for free, and are looking into using Canvas as a platform for it. As our targ...

(Community Member)
Canvas Question Forum
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Hello,Sequence of events;A teacher has created an assignment in Canvas.A student must have a later deadline, which was corrected when all other students submitted their answers to the assignment.So the teacher edited the assignment by, as I understan...

(Community Novice)
Canvas Question Forum
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Hi,Any help would be much appreciated.Ive been trying to contact Instructor Australia for weeks now.I need access to the LTI 1.3 integration, to be able to have my sons timetables and schedules and lessons on the Flip Pro interactive Screen.We purcha...

(Community Novice)
Canvas Question Forum
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Hello, We have a Blueprint course and I've just created several new assignment groups and weighted the groups. After syncing to the associated courses - everything is correct *except* for the weighted percentages.The assignment groups synced perfectl...

(Community Member)
Canvas Question Forum
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