Latest Topics

The latest questions and discussions in Canvas Question Forum. Ask a question, start a discussion, contribute to the global Instructure Community

Filter by Label:

Hello everyone, and Happy New Year! I've run into an issue with unwanted space between an embedded video and text immediately below. There are no obvious errors in the HTML. Furthermore, the issue seems to only appear on the mobile versions of the Ca...

  • 0 Likes
  • 4 Replies

When completing a quiz as a test student (Student View) in a course, you cannot unsubmit or get rid of the Test Student quiz. That means the quiz cannot be unpublished, even when you remove the test student from the course. There are several obvious ...

  • 0 Likes
  • 3 Replies

One of our teachers came to me yesterday with an issue in Speedgrader. In a web URL submission assignment, for just a couple of her kids, she got this Google login error screen: It's not a screen I've seen before (usually it's an authorization promp...

  • 0 Likes
  • 4 Replies

Hello. I was taking a practice quiz with Lockdown Browser, and there was a question that included creating and uploading a Word document. I can see how to upload something previously completed, but is it not impossible to access Word, write something...

  • 0 Likes
  • 1 Replies

Hi Community, I've a question bank of 40 questions, with 4 questions attached to 1 scenario (1 set). In total, I have 10 sets in my bank.I want to set up an assessment that has 20 questions (5 sets). How can I randomize the 5 sets that each candidate...

  • 0 Likes
  • 1 Replies

I (instructor) use peer review for an assignment that is a xml file submission. Students need to download the file to open it in another program, a xml editor, where they can check validity and troubleshoot encoding errors.That did not work this past...

  • 0 Likes
  • 2 Replies

I am writing Canvas (classic) quiz questions with multiple blanks to fill in and the option "Let Students See Their Quiz Responses (Incorrect Questions Will Be Marked in Student Feedback)" is selected. If a student does not answer all the blanks corr...

Community Participant
Canvas Question Forum
  • 0 Likes
  • 0 Replies

I am a Canvas admin for my institution. I have an instructor who cannot share their screen on Zoom while using SpeedGrader. Every time that they open SpeedGrader while screen sharing, the software crashes.  Are there technical requirements to screen ...

  • 0 Likes
  • 2 Replies

This is my first time using my canvas as my other courses have been with Ontario Learn. At what point do I have access to my course? is it the day of or a few days before when I log in I can't do anything with the course I am supposed to be starting ...

  • 0 Likes
  • 3 Replies

Students and faculty have access to the Big Blue Button in the navigation bar. Faculty set up conferences and invited all students to attend. Students were unenrolled and re-enrolled to be sure.When students click on the Big Blue Button, they get an ...

  • 0 Likes
  • 2 Replies

I went through and created to-do list items for all my assignments for my two courses that start next week. However, when I refreshed the to-do list page they all disappeared Will the to-do list items reappear once the courses officially start or ar...

  • 0 Likes
  • 1 Replies

To all    I've been recently "promoted" to an Admin in Canvas.  I've been asked to add a parents email and make it an observer to their child.   I've searched the community and did find a "How-to" but the version must be different.  I've added the pa...

  • 0 Likes
  • 1 Replies

Hi, I'm a teacher and my course already closed, but I need to continue using it. How can I reopen it?

  • 0 Likes
  • 2 Replies

Is there any way a student reply to a Discussion Post can be altered without there being an indicator of it?   In other words, can a reply be overridden or replaced by a user (instructor or admin)? 

  • 0 Likes
  • 3 Replies

In all the years I've been using Canvas, I've never had it copy a course calendar correctly. It inevitably creates a huge traffic jam in the first three weeks of a class, and then leaves assignments off later in the term. It takes hours to fix this e...

  • 1 Likes
  • 6 Replies

I would like to package Canvas-based projects and quizzes for other instructors, but I won't have a CSU account after next week. I exported my course, but will need to access Canvas in order to do those things.  Please advise. Don Lotter formerly par...

  • 0 Likes
  • 3 Replies

I am trying to create Zoom Appointments and have them apply to all courses.  It works if it only applies to the course I am setting it up in, but I get an error message that it cannot create it if the checkbox for apply to all courses is checked.  I ...

  • 0 Likes
  • 1 Replies

I'm trying to move multiple courses, around 2000, some with enrollments, from the root account to a sub-account under the root. I'm aware of the process for moving one course at a time, but that won't work for our use case. I'm wondering if there is ...

  • 0 Likes
  • 6 Replies

Trying to figure out how to search for this topic, as it relates to a few different areas, so I am just going to post it here and hope the community can help... Trying to come up with a plan for a department that has several instructors, all of whom ...

  • 0 Likes
  • 2 Replies

How do I post the Assignment category/tab so that students see it in their version?  

  • 0 Likes
  • 2 Replies

I have copied then imported a course from last year to this one. I see a number of undated alerts in the Syllabus and have no idea how to delete them. They are tied to classes and exercises from the old course that I am not using this year (and have ...

  • 0 Likes
  • 3 Replies

Our organization is a government institution that conducts certification training. So, they are not the typical academic or professional development organizations. We have a certification course in Canvas that is going to have 77 modules with an aver...

Community Explorer
Canvas Question Forum
  • 0 Likes
  • 6 Replies

El estudiante envío una tarea con el archivo incorrecto, es decir, sin las respuestas, cómo eliminó esta entrega para que la pueda volver a subir a CANVAS. Sin tener que crear un intento mas.

  • 0 Likes
  • 2 Replies

I'm curious if font sizes in Canvas desktop scale for mobile? For example, if a person uses 14pt in Canvas desktop browser (pages, quizzes, assignments, etc.), does the mobile app keep the 14 point or responsively scale it to the device?

  • 0 Likes
  • 1 Replies

We have imported a Zip file (it should be located somewhere in the course in Canvas, perhaps under files). Q: How do we get that file to show up in the test bank under "quizzes"? We need to get the file to show up under the "test bank" so we can use ...

  • 0 Likes
  • 1 Replies

anyone knows when the next live study in 2024 that is; watercolour and oil paint , will be? I can't see it on Canvas! thanks, Maria Jose Fanjul

  • 0 Likes
  • 1 Replies

Question: I I am an instructor and  I taught a course 2 years ago.  Is it possible to access my old modules that I had set up 2 years ago?

  • 0 Likes
  • 3 Replies

How can I move a student doc from the wrong turn-it-in assignment to the right one?  I used to be able to do this but I don't see the option anymore. I also looked on non-turn-it-in assignments and don't see the option there, either.

  • 0 Likes
  • 2 Replies

For context, I supervise a program for a school and am not a teacher/professor but a staff member. The program has a set of requirements students are need to complete to remain in the program.To meet these requirements, students have to attend a cert...

  • 0 Likes
  • 2 Replies

I imported a similarly named, but incorrect course content into my unpublished course.  How do I delete that incorrect course content (all of it) and import the correct course content? 

  • 0 Likes
  • 1 Replies