Hello, I work for a non profit and have a course that we use with local educators. When I send a course invite to teachers that already use Canvas and have a school email associated with their Canvas account, they are not able to accept my Canvas Cou...

Hello all!I have been using Canvas Free for Teachers for a couple of years now. I routinely add new users to my courses, and just added a new user via their email address just 2 days ago without issue. However, this morning when I tried to add a user...

The same issue from 2022 has reared its ugly head and the solution suggested then is not working I have a FFT account and have had no issues adding most of my students but now when I try to add on a few stragglers I get this message "We were unable t...

I'm already registered and been using Canvas for while. Do not need 'new registration' on March 24th. But it seems there are no choices. Would a 'new registration' means a new account, therefore I'll lost access to my current account? I have about 3 ...

I am a teacher using a free account, my account displays a notice that says "During the week of March 24th, all Canvas Free-for-Teacher users will see a new login and registration interface when visiting canvas.instructure.com or accessing the public...

In looking at the new UI for the Login Screen, is Canvas still allowing the option to Login using a Google Account instead of username/password?  If not, what will happen to accounts that are currently using Google as a Sign In option?

Hi I would like to seek for help to delete my canvas free for teacher account since I used it only for temporary and now, I will no longer use it so I am requesting to delete my existing account. Thank you.

I have joined using 2 usernames for the same email. I want to delete this username account but keep the other one which is on the same email

Hello! I would like some assistance to delete my Canvas Free-for-Teacher account, please. My account has a link similar to https://canvas.instructure.com/ and is not nor has it ever been associated with any institution. I don't have any Help button o...

I am an instructor using the Free Canvas platform. What is the maximum number of participants who can register for and complete a course?Also, participants must complete the course within 30 calendar days. Is there a way to remove their access to the...

I cant find any way to delete my own account.  Other posts suggest that its not possible, but I find this hard to believe.   Can you please tell me how to delete my account.

Hi! I would like some help to delete my account or change my account type from "teacher" to "student". I accidentally registered a teacher account, but what I need is a student one. Could you help me solve this problem? Thanks!

Hello! I have been trying to delete my account with no success. I would appreciate if someone could help me delete it. Thank you in advance!

I have tried to publish a quiz but keep getting an email saying I have not completed the registration process. I did click the link sent by Canvas & I am in my account. What can I do or why is it not allowing me to publish?  

Hi all,I have a problem where a student's email address does not match the user's correct name. I can't figure out how to edit the student's correct name.Example:Under "people" I have two students with the same name listedBob Smith (correct and corre...

I am unable to register any of my students who have QQ addresses in my Canvas Free for Teachers site. I get an "internal error occurred" message. Is QQ not allowed as a domain for registration?

So, have a new batch of students and one of the students used Canvas last year and his login id is a bunch of numbers and not his email address. I had this happen before and cannot remember if it was fixable or not. Does anyone have a clue on what to...

Hello, I need to delete my free account.  I am a parent that accidentally created this account. URL:  https://canvas.instructure.com/ Thank you.

I initially used my primary email address to try to enroll in a course. I received my invitation however after I resetting the password very carefully I could not login. I tried resetting it multiple times and still could not login.Error messages wer...

I created a free student account using my email address and I don't need it anymore. How can I delete it? And why isn't there a "delete account" option in the settings??

I am new to Canvas Free for Teachers. When trying to add  students using their email addresses. However, students report not receiving a Canvas email notification. Please advise. 

I am using Canvas Free for Teachers. I send invites to new users using their email addresses, but they never receive a Canvas notification. Please advise. 

Hello,I wanted to ask how I would go about requesting to get my FFT account deleted.Thank you.