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Formulas using hidden sheets in excel show as “#REF!” in DocViewer

Status: Completed
Published: 04-25-2024
This behavior has been resolved and deployed to the production environment as of 7/23/24. Description If using a hidden sheet in an excel formula docviewer fails to render the cell with the right ...
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Canvas Assignments

iOS Student | Cannot select list items in listbox questions in New Quizzes Pt. 2

Status: Completed
Published: 04-25-2024
This behavior has been resolved and deployed to the production environment as of 1/9/25. Description When opening a combobox/listbox in a New Quiz question, the focus goes to the next item on the pa...
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Canvas Mobile Apps

Gradebook scrollbar is cutting off the last row of student names within several browsers

Status: Completed
Published: 04-25-2024
This behavior has been resolved and deployed to the production environment as of 5/8/24. Description Within the Gradebook if you have enough Assignments to create a scrollbar at the bottom of the s...
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Canvas Grading

Unable to resize the SpeedGrader Sidebar via touchscreen

Status: Completed
Published: 04-25-2024
This behavior has been resolved and deployed to the production environment as of 4/24/24. Description Unable to resize the SpeedGrader Sidebar via touchscreen Expected Behavior Instead, you should...
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Canvas Grading

Submissions aren't prepopulated for discussion changed from ungraded to graded

Status: Declined
Published: 04-19-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When an ungraded discussion is converted to a graded discussion the assignment submissions ...
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Canvas Discussions

Text files associated with a programming language are not rendering in Speedgrader/Docviewer

Status: Completed
Published: 04-16-2024
This behavior has been resolved and deployed to the production environment as of 5/21/24. Description Users are no longer able to preview text based files that are associated with a programming la...
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Canvas Grading

Users in deploy regions and clusters are unable to favorite/unfavorite courses

Status: Completed
Published: 04-11-2024
This behavior has been resolved and deployed to the production environment as of 4/10/24. Description Users who are within the regions where the most recent deploy was released too are unable to f...
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Canvas Dashboard

Download Submissions in user settings results in a page error

Status: Declined
Published: 04-11-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When a student attempts downloading their submissions under their user Settings page usin...
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Canvas Assignments

Attendance Report not generating

Status: Completed
Published: 04-11-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description Attendance report not generating Expected Behavior Investigate why the report is failing ...
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Canvas Account Settings

[BETA FF] Account level Grading Scheme shows edit for teachers

Status: Completed
Published: 04-11-2024
This behavior has been resolved and deployed to the production environment as of 4/10/24. Description In beta with the grading scheme redesign enabled, if a teacher viewing their course settings att...
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Canvas Grading

Enabling the "external_tools_for_a2" flag with assignment enhancements enables breaks new_tab functionality

Status: Open
Published: 04-11-2024
This behavior has been resolved and deployed to the production environment as of 7/17/24. Description When the 'Assignment Enhancements for students' feature is enabled with the external_tools_for_a...
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Canvas Assignments

MathType LTI shows a refused to connect error in the RCE in New Quizzes

Status: Completed
Published: 04-08-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description When trying to add MathType LTI content to New quizzes via the RCE it throws a Refused to conn...
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Canvas Quizzes

LTI

Some gradebook filter do not stay active after page refresh

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 7/31/24. Description Some gradebook filter do not stay active after page refresh: Start & End date - the filter is co...
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Canvas Grading

[OPEN] Users are met with an error when configuring New Analytics

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 4/24/24. Description When configuring the New Analytics tool (needed to add the Online Attendance report) the user is...
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Canvas Analytics

Screen Readers cannot navigate to the RCE for Essay Questions

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 6/05/24. Description In New Quizzes, screen readers cannot navigate to an Essay Question RCE. They get skipped over w...
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Canvas Quizzes

Importing SIS data returns a 400 error

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 4/17/24. Description When attempting to import SIS data via API a 400 response is returned with an error.   "messag...
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SIS

Clicking mark as read/unread causes user to go to top of thread in Discussion Redesign

Status: Completed
Published: 03-27-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description Clicking "Mark Thread as Read" causes the user to go to the top of the main screen, causing th...
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Canvas Discussions

LTI returning a Page Error

Status: Completed
Published: 03-27-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description Users encounter an error when accessing an LTI through the course navigation link: Page Error ...
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LTI

[OPEN] Cannot delete criteria until page refresh when creating new rubric

Status: Open
Published: 03-14-2024
This behavior has been resolved and deployed to the production environment as of 4/10/24. Description When creating a new rubric, none of the criteria can be deleted until the rubric is saved and th...
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Canvas Assignments

Annotations from teachers intermittently not appearing for students on submissions

Status: Completed
Published: 03-13-2024
This behavior has been resolved and deployed to the production environment as of 5/08/24. Description Annotations from teachers are sometimes not showing up for students on previews for text based...
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Canvas Assignments