Engineers are currently investigating the issue. Description If a rubric is associated to more than one item, attempting to archive it result in the error “Error Archiving Rubric” and the rubric w...

This behavior has been resolved and deployed to the production environment as of 1/20/25. Description All Catalog listings except the first one in the list are showing as a blank white space in Sa...

Engineers are currently investigating the issue. Description For parents who are observing a user who has a deleted enrollment and an inactive enrollment it will display alerts in the parent app a...

Engineers are currently investigating the issue. Description When trying to download a file from the Docviewer large file pop up window both download buttons do not work. The download original but...

Engineers are currently investigating the issue. Description User groups available within sub-account profiles may not reflect the same as what is shown in Canvas. Expected Behavior Sub-accounts ...

Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...

Engineers are currently investigating the issue. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Group...

Engineers are currently investigating the issue. Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center. Expected Behavior Content shou...

A solution is being tested in a beta environment. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod...

A solution is being tested in a beta environment. Description When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected. Currently, the user has to reload the ...

A solution is being tested in a beta environment. Description Tier 1 Email Support Routing from the Impact Support Center is not currently working. Expected Behavior Routing to the Tier 1 email ad...

A solution is being tested in a beta environment. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked. Expec...

A solution is being tested in a beta environment. Description A Google Monitor Category is showing for users who do not have the Google LTI Tool Category visible. Expected Behavior Users who have ...

A solution is being tested in a beta environment. Description Currently, you can create/add events to a campaign, but when you hover or click on it, the event (usually a vertical line overlaid on th...

Engineers are currently investigating the issue. Description If you setup a New Quiz that has a time limit and a student takes their attempt and submits before the time limit is up and the teacher...

Engineers are currently investigating the issue. Description When assignments are imported into a course with the missing policy enabled, not all assignments have the missing policy score applied ...

Engineers are currently investigating the issue. Description When embedding an image in a stimulus created in an item bank, the images show as broken for students while taking the quiz. Images in...

Engineers are currently investigating the issue. Description When a New Quiz has a question created that contains an audio or video clip via (upload/record media), if the Quiz is directly shared w...

Engineers are currently investigating the issue. Description When a course contains a page with between 400 and 10,000 nested html tags, the course can be exported successfully, but attempting to ...

Engineers are currently investigating the issue. Description The Rich Content Editor HTML Editor is currently stripping the aria-description attribute. This is preventing users with screen readers...