Jennifer S

Unauthorized Error Message for Canvas Guides

Discussion created by Jennifer S on Apr 7, 2020
Latest reply on Apr 9, 2020 by awilliams

Good morning! 


My colleagues and I are seeing 'Unauthorized' messages when attempting to access some Canvas guides. It appears to be random; some guides are fine, others are not. I searched the community, but did not see previous mentions of this. Attached is a screenshot and the URL it is from.


I believe this is a previously worked issue according to our RSS feed, but this has occurred for our school since Sunday. Any information to assistance you can provide would be much appreciated. Thank you!