Canvas Admin Discussions

Canvas Admin questions and discussion forum

I know this is a minor problem, but why are the posting times different? I didn't post these at 11 AM or 9:35 AM. This could be a case of the time zones, or correct me if I'm wrong.

Community Explorer
Canvas Question Forum
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I want to create my course or anything else in Canvas Commons and publish it for Commons, but I can't. Please help me 

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The Related Items menu on the right-hand side of the assignment page is not showing the ratio of graded assignments. It's usually under the speedgrader option. Is there a setting that needs to be adjusted for this to show?   

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Hi we went live with staff and students in canvas this week. In our structure we created Blueprint courses with assignments linked to outcomes. These assignments are the requirements for our credentials. We created an associated course for each one o...

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 Do you know if admins have the ability to change the wording of messages that are presented to students?   We had a faculty member who is using prerequisites to guide his students through completing the items in the module. He provide text to the st...

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Is there a way to download data concerning how much time each student spent on a quiz?I've found the average completion time per section in the "Quiz Summary," but it doesn't give a standard deviation. Scanning through the moderation feature shows th...

Community Novice
Canvas Question Forum
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Hi, I'm the admin for Canvas at our school. We have 2 submission boxes for our mock exams for a specific subject. A student accidentally submitted Paper 1 into the Paper 2 submission area. I removed it from the wrong assignment and uploaded it to the...

Community Participant
Canvas Question Forum
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I created an assessment using the "new quiz" format.  Unfortunately, this format does not allow me to easily download a spreadsheet indicating statistics on each question in the assessment.  I can see each question and how students responded, but I d...

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I keep getting a notification that says launch error when I try to open Mobius from a Canvas assignment posting. How to fix? It says "We apologize for the inconvenience, but an error occurred while launching the tool. Please try launching the tool ag...

Community Novice
Canvas Question Forum
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Hi,I am an instructor and there are some files we need to submit on behalf of our students for their assignments. Wandering if there's an easier way to upload on their behalf other than going one by one to the student's name, act as student, look for...

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Hi Community, I am struggling a bit as one of our tutors has marked some assignments for some students, but when the student accesses the assignment through the marks page, they can't see their annotated assignment anywhere.They can see their feedbac...

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Problem: I have an Account Admin as part of one of my Sub-Accounts with full permissions, but they cannot manage student logins.   Context: We import our rosters from FACTS SIS into one main Account, but the students and teachers are split between tw...

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Hello - We are processing whether or not to enable the Content Security Policy in our Canvas instance. Is there any process that can tell us whether or not there are current Javascript tools running in our canvas instance?  Thanks Neil  

Community Explorer
Canvas Question Forum
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Several accrediting bodies require lesson plans at audits, but the content often has changed. Is there a way to have a Lesson Plan built off current canvas shells, as an exported file that captures various aspects of the course?

Community Explorer
Canvas Question Forum
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Random question, what if an instructor deletes or stops using their account? What would happen to their courses and accounts? Is it like the Inactive Google Account manager?  

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One of our staff members discovered that some of her dual enrollment students are enrolled in test courses we are piloting, and she needs to report this information to high school counselors. While the Grade Export report in Canvas settings could hel...

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How do I configure Multi Factor Authentication to be required to all user accounts in our Canvas Workspace?

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Hi All,  Is anyone else having trouble accessing the drop-down menus on the Canvas Live API site?    Whenever I try to expand one of the rows, I just get no response from the page. 

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Has anyone experienced unauthorized access to their Canvas account through external email phishing or hacking attempts? What steps were taken to resolve the issue, and what recommendations do you have for preventing future security breaches?

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I completed module 1 assignment for the Understand Abuse and Neglect course. Now, I want to submit my Module 1 assignment. The video said go to course navigation link using Canvass? I'm logged onto Canvas, but I don't see course navigation link, I do...

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I am an instructor teaching an on-demand, self-paced course using the Free Canvas platform. Is there a way to automate certificates of completion when participants finish all portions of the course or will I need to issue the certificates manually?Am...

Community Member
Canvas Question Forum
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I need to be able to join a group without having to see other users or people's names, is that possible?In my current LMS canvas for a student to join a group they see ALL the users names in the course, is there a way to let him join a group but with...

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Hi everyone, I’ve noticed that when I replace a file in Canvas (using the “Replace” option when uploading a file with the same name), sometimes the file’s attachment ID remains the same and sometimes it changes to a new ID, especially for the file cr...

Community Member
Canvas Question Forum
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A wish-list item, if you will: As not every institution's model follows the norm (mine is asynchronous with rolling enrollment), it would be nice to enable/configure lazy loading down to individual assets on a content page in a module. I experience b...

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Our Canvas / ITS group will no longer be providing support for SCORM packages. We currently use 27 courses provided as SCORM packages from a third party. Has anyone run into this issue? Have you worked out a different way to get your content from the...

Community Member
Canvas Question Forum
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CAN SOMEONE PLEASE HELP ME RESET MY LOGIN FOR THIS STUPID CANVAS ACCOUNT IM ABOUT TO GET MAD BRO THEY NEED TO FIX THEY STUFF BECAUSE WHY CANT I RESET MY PASSWORD AND NOT SENDING ME AN EMAIL TO DO SO 

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What are the risks associated with creating a custom role where the role has permissions to "only" access the Analytics Hub and then granting access to Administrators at the Provost level.Are there Higher Education institutions that have granted such...

Community Member
Canvas Question Forum
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Has anyone used any of the freely available online Word to QTI file conversion tools?  http://ec2-34-207-154-191.compute-1.amazonaws.com/ (San Diego State University)https://utility.lsts.edu.vn/convert-quiz (found in Canvas Community)https://site.nyi...

Community Member
Canvas Question Forum
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It seems like when uploading an SIS data import of our users.csv, even though I have changed all the users email addresses, they are not changed when I look at the UI. I have ensured Override UI changes is selected, but still no go. There are no erro...

Community Member
Canvas Question Forum
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We routinely run into situations where a student has received an incomplete, but is allowed to complete the course after the semester has ended. I would like to know how to open up the course for just one student after the term has ended. Is this eve...

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