Canvas Admin Discussions

Canvas Admin questions and discussion forum

A few faculty members have experienced an issue lately with saving annotations and comments within the SpeedGraders Doc Viewer on file upload submissions. From time-to-time, they will receive this error message.         Canvas Support suggested to t...

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Curious what others might be doing: We have our Canvas instance locked down so faculty can't add LTI's on their own.  We have a vetting process that all items added to Canvas must go through and this is our way of enforcing this.  We also have certai...

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Has anyone encountered issues with the Adobe Creative Cloud Express (formerly Adobe Spark) integration? I had a report from a school this morning for a student who is getting stuck in a login loop when they try to open the Adobe assignment in Canvas....

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Is there a way to have a TA show up on the grade book?  Context: I have a course where I would like to have mentors and mentees with some instructors. The instructors will be reviewing feedback that the mentors give the mentees and grading them based...

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Is there a course role in Canvas that would allow people to post in discussions but not submit graded assignments? Out of the box, it doesn't seem like such a role exists. People are either Observers (which have view-only access to the course, and th...

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Hi Wondering if there is any account level report that shows all the unmarked assignments inside the subjects? I am thinking of something like 'Students with no submissions' report. For example it could be called 'students with  unmarked assignments'...

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We just adopted Canvas this past term, and have been trying to get end-of-term survey data from our Course Evaluation Surveys. However, we have run into a major issue with the Student Analysis Report CSV. See survey settings below: We set these surve...

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How do your instructional designers set up LTI links in Canvas without having enrolling in the course or use ActAs as the actual teacher in cases of testing tools in prepping or supporting courses?  For Blackboard, for example for Original Courses, t...

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Hi there,  It looks like we can't add a staff member to a past Canvas course. For various reasons (it may be that a colleague is taking over a new course, and needs access to previous materials, or needs to see how the course has been taught over mul...

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This update (https://community.canvaslms.com/t5/Known-Issues/Admins-are-able-to-act-as-non-admin-users-with-more-permissions/ta-p/515569) seems to have broken our admins' ability to Act As...teachers. We created a limited role at the root level with ...

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Good Day,   I am looking to find out the CANVAS backend Data Warehouse tables where the assignemt data sits for the following report. Missing Assignments   Student nameStudent IDCourse nameCourse IDSection nameAssignment namePoints possibleDue dateUn...

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Hi As soon as my students finished answering a quiz, I mistakenly made a spare copy in the same place. But unfortunately, I lost all the data after copying it in the same place.  My question: Is there any tool or trick to retrieve the old quiz, the s...

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Admins, I know Badgr is a very popular choice for badging but curious if people are using it or one of the many alternatives and what they think of the tool they are using.  We have been using Canvas Catalog to award certificates but are getting more...

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Hi there, I have self-hosted canvas on AWS. And there have been multiple issues. 1. How do I install Commons? I have looked at the guides and there is a mention of going into Settings->Apps and there will be an Add App button. But I just simply canno...

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Is there any way to get access to the course outline the same day I had to add it? I need to decide if I need to drop it before midnight, after reviewing the assignment load and due dates compared to my schedule. Thank you so much for your time and s...

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Hi Is there any way to move Assignments with their submissions into another Course?? I guess the students who have submitted those assignments need to be transferred into the new course as well.   Cheers, Bobby

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We're currently using an antiquated course evaluation software package, and looking for something a bit more modern. Please let me know what you're using and if you like it. Thanks!

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I set up a local instance of Canvas using Bitnami. Everything seems to work, except for the External App section of a course. It seems to be missing some very important buttons. Any ideas on what might have happened?

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Is there a way to change the notification preferences for all students from the default using the API?We would like to reduce the notification frequencies without having to make all the students do it. It doesn't seem like there is a way to do it via...

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We have a district of students that are not able to submit assignments using the Google Assignments LTI integration as of Monday.It keeps saying that their domain does not allow files to be shared outside the domain. We have cross-referenced the doma...

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Is there a way to assign training videos to staff and track them? Is there a certificate showing proof the module was completed? Is there a list of recommended videos for first time canvas users? As a first time admin, is there a video that will teac...

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We are using the Canvas-delivered APIs to integrate course and enrollment information from our SIS to Canvas. Note that I'm referring to the APIs that are direct, one-off calls to update data in Canvas, and not the API call you can use to transfer cs...

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We have been testing adding email addresses using the Canvas API in our test environment.  I found that I'm unable to delete certain email addresses using the UI and acting as a user, even when the email address is not set as the default.  I don't ha...

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Hey fellow Admins,  We use MS Teams extensively; I know that Canvas and Teams can be linked in terms of setting up a Teams meeting in Canvas. What I am looking for is accessing content. I am trying to find a way to link the two platforms where our st...

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My students continue to get this message regarding the website is under heavy load.Interestingly, I find no advice when I search the Canvas Community for related searches.So, I decided to head to Google and this search shows me that this is a common ...

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Hi all, might not be the right place, but I thought I would ask. I notice that there have been a couple of discussions mentioning the unlocking of module requirements for a specific user :https://community.canvaslms.com/t5/Admin-Group/Unlock-a-specif...

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Canvas Catalog, Is there an ability to receive an email alert or confirmation that someone has registered for a catalog course instead of pulling the analytic reports @catalog

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How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated 

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Is anyone else seeing this? When attempting to create an Office 365 Collaboration, a "your session has expired" error occurs. I have filed Case 04930126 with Instructure to see if they can identify the cause.Steps to reproduce:In a Canvas course, cli...

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We currently use username (jdoe) as login ID but for the purposes of changing our authentication method might need to change to email address (jdoe@xxxxxx.edu).  What are the implications of doing so?  Would we be creating entirely new users (they wo...

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